Program Coordinator /Scheduler / Harborview Rehabilitation Medicine

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)

• Day Shift

• Mondays- Fridays/8:00am- 4:30pm

• On site/No Telework

POSITION HIGHLIGHTS

• Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics

• Only Level I trauma and burn center in the region

• Close proximity to public transportation

DEPARTMENT DESCRIPTION

The Rehabilitation Medicine Clinic at Harborview Medical Center offers comprehensive care for adults recovering from spinal cord injury, traumatic brain injury, stroke, amputations and COVID-19. We offer follow-up care for UW Medicine patients discharged from our acute care and rehabilitation unit.

We also offer post-COVID rehabilitation and recovery care for patients who have recovered from an active infection of COVID-19 but continue to have lingering symptoms.

Patients are the center of our multidisciplinary team. Care team members include doctors who specialize in rehabilitation medicine (physiatrists), rehabilitation nurses, physical, occupational and speech therapists, patient care coordinators, therapeutic recreation specialists, vocational rehabilitation counselors, rehabilitation psychologists and social workers.

Together we work to achieve your goals and optimize your recovery.

PRIMARY JOB RESPONSIBILITIES 

• Triage medical information in a specific medical or surgical specialty

• Schedule post-surgery diagnostic procedures and follow-up patient appointments

• Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbally before and after patients are seen

• Act as a liaison between insurance and providers for authorization requests

• Coordinate multiple specialty clinic appointments

• Obtain all necessary medical records, diagnostic studies, pathology items, etc., that are needed for patient care

• Assist in scheduling new patient appointments by triaging to appropriate department and physician

• Enter appointment information in online appointment system

• Coordinate pre-admission tests and procedures

• Review and update patient demographics

• Update and verify insurance

• Submit prior authorizations for procedures and medication

REQUIREMENTS

• High school graduation or equivalent

• AND two years of experience in the program specialty

• OR equivalent education/experience

• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. 

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.