Clerk I (B) - Westlink Part Time

The Westlink Branch Library located at 8515 Bekemeyer has an opening for a part-time clerk position which includes evening and weekend shifts. To be a successful member of our team you must be customer-focused and have a passion for assisting a wide variety of customers in the use of the library and its programs and services. Candidates should have patience, be courteous and demonstrate empathy during all customer interactions; communicate pleasantly and effectively; and bring creativity and energy to all projects. In addition, you must enjoy interacting directly with people of all ages and from diverse backgrounds and be adept at understanding the needs of Library customers.

Job Attitudes: 

• Eager to serve a diverse, dynamic community in a welcoming manner 
• Customer service focused 
• Glad to work independently and in team settings 
• Appreciates routine and order 
• Loves to constantly learn 

Workdays and Hours: This is a part-time position (20 Hours per week)

• Tuesday through Thursday: 4:15 PM - 8:15 PM
• Saturday: 9:15AM - 6:15PM
• Sunday in rotation: 12:45 PM - 5:15 PM (weekday shift will be adjusted when assigned to work a Sunday)

Please note: While this position is currently assigned a fixed schedule, shift and work hours are subject to change based on operational needs. Final schedule will be confirmed at the time of hire and may vary depending on department requirements.

Bargaining Unit: No Union Representation

• Shelves & shelfreads 
• Staffs the circulation desk, drive-thru, and Automatic Materials Handler 
• Checks out and in materials 
• Accepts payments on fees 
• Places holds on materials 
• Issues library cards 
• Checks out computer stations 
• Releases print jobs 
• Provides reader’s advisory and reference assistance to all ages 
• Assists users as needed with their varied technology needs including but not limited to Internet searching and Office products, the Library’s and State Library’s assorted e-resources, copiers, scanners, fax machines, laptops, tablets, e-readers, cell phones, etc. 
• Other miscellaneous duties as assigned by supervisor 
• These examples are not intended to be all-inclusive.

• Ability to deal tactfully and courteously with other employees and the public
• Ability to learn, within a short period of time, office practices and procedures
• Ability to write legibly
• Ability to learn clerical assignments and develop skill in the operation of office machines within a short period of time
• Ability to develop and maintain effective working relationships with associates, and the public
• Ability to communicate clearly and effectively, both orally and in writing
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace

• Ability to perceive pertinent detail in verbal or tabular materials
• Ability to observe differences in copy, to proofread words and numbers and avoid perception errors in arithmetic
• Ability to: stand while moving about for up to 8 hours per shift, or stand stationary for up to 2 hours, on carpet, tile or concrete flooring; walk while pushing a loaded book cart weighing up to 250 lbs.; reach, bend, stoop, kneel and squat to arrange materials on shelves; extend arms overhead repetitively to return book, weighing as much as 10 lbs.; repetitively reach across body while handling up to 10 lbs.; and frequently lift to shoulder height, up to 50 lbs. and carry the load up to 5'

• Demonstrates a growth mindset and continually learns new information and skills to best serve the public.
• Embodies inclusion in all aspects of library service.

• Six (6) months of entry level clerical office support work which includes sorting and filing.

• Must be legally authorized to work in the United States without the need of a sponsorship.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.