KPA 1 — Multi-Site Transport & Route Execution

• Perform scheduled and on-demand pickups and deliveries between oncology clinics, labs, hospitals, infusion centers, and pharmacies.

• Execute multi-site routes efficiently while meeting strict turnaround time requirements for oncology-related materials.

• Verify items against manifests, requisitions, and transfer logs before transport.

• Prioritize stat and temperature-sensitive deliveries.

• Adjust routes based on urgent clinical needs and operational direction.

• Maintain accurate delivery and pickup records, including signatures and electronic tracking.

KPA 2 — Oncology Specimen & Medication Handling Compliance

• Transport blood, tissue, and other oncology specimens using approved biohazard and temperature-controlled containers.

• Handle oncology medications and specialty pharmacy items in accordance with handling and security protocols.

• Maintain chain-of-custody documentation for specimens and medications.

• Follow OSHA, HIPAA, DOT, and hazardous material handling guidelines.

• Ensure proper labeling, packaging integrity, and temperature controls are maintained during transit.

• Immediately report variances, delays, temperature excursions, or package integrity concerns.

KPA 3 — Safety, Vehicle & Equipment Management

• Operate company or approved personal vehicle safely across multi-site routes.

• Conduct daily vehicle safety checks and maintain cleanliness and readiness.

• Ensure transport coolers, lockboxes, and specimen containers are properly maintained.

• Monitor and document temperature-control devices where required.

• Maintain mileage, fuel, and maintenance logs.

• Report accidents, incidents, or vehicle issues immediately.

KPA 4 — Inter-Site Coordination & Communication

• Coordinate closely with clinic, lab, and pharmacy staff across multiple sites.

• Provide status updates on pickups, deliveries, and delays.

• Respond quickly to stat transport requests from oncology care teams.

• Follow site-specific access and security protocols.

• Use routing, dispatch, and tracking systems accurately.

• Escalate operational or compliance concerns to management promptly.

KPA 5 — Patient Care Support & Confidentiality

• Protect patient privacy and confidential health information at all times.

• Securely transport medical records and protected documents.

• Demonstrate understanding of the time-sensitive nature of oncology care materials.

• Support continuity of care by ensuring dependable and consistent transport service.

• Maintain professional conduct across all oncology locations.

KPA 6 — Customer Service & Professional Representation

• Represent the oncology network professionally at all facilities.

• Build positive working relationships with clinic and lab staff.

• Demonstrate punctuality, accountability, and reliability.

• Resolve routine delivery issues within scope and escalate when needed.

• Support a service-oriented, team-based environment across locations.

Job Qualifications

Education

• High school diploma or GED.

Minimum Relevant Experience

• Minimum 2 years of courier, delivery, medical transport, or logistics experience.

• Prior healthcare or oncology courier experience.

• Experience handling laboratory specimens and temperature-sensitive materials.

• Familiarity with chain-of-custody and biohazard transport procedures.

• Experience with route optimization or dispatch systems.

Certifications / Licensure

• Valid driver’s license with clean driving record.

Skills

• Knowledge of safe driving and defensive driving practices.

• Understanding of medical specimen and medication handling requirements.

• Strong time management and route planning skills.

• High attention to detail and documentation accuracy.

• Ability to work independently across multiple sites.

Travel: >75%

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