Quality Improvement Coordinator- Home Care (Full time, day shift)

Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence. 

Position Summary: 
Guides leadership in clinical quality-based on data gathered, in conjunction with the Performance Improvement Specialists.  Performs duties in assigned key process areas as assigned.   Analyzes and reports data to the appropriate affiliate’s departments and committees.

Key Responsibilities:
•       Primary support to the Administrative Leadership Team for implementation of departmental quality/safety plans, which includes Peer Review, Mortality and Morbidity reviews and annual quality reports. Assists the Institute for Patient Safety in the implementation of departmental quality/safety plans, programs, and annual reports.
•    Performs chart audits, evaluates hospital activities and identifies risk through the analysis of quality referrals and complaints to identify trends and opportunities for improvement. 
•    Collaborates with Risk management as needed.
•    Makes appropriate referrals to department directors/managers and/or Senior Leaders regarding quality, safety and risk management issues.
•    Supports and participates in departmental, agency, and system committees and project teams. 
•    Assists in educating staff in assigned clinical/department areas on appropriate use of recognized quality improvement tools, patient safety and clinical outcome measures, and key processes.
•    Disseminates quality improvement information to pertinent departments and committees.
•    Support and assist in implementing mechanisms to ensure participation of all staff in the reporting of potentially harmful conditions or behavior in a “Just Culture” environment.
•    Assists Director in assessing survey readiness of all departments/services and provides consultation where indicated.
•    Provides administrative and staff updates and education regarding any regulatory or standards changes.
•    Performs other duties as assigned.

Desired Attributes:

Minimum Qualifications:
• 3 or more years in Quality/Patient Safety or Bachelor’s degree in Engineering/IT/Business/Finance/Healthcare or Nursing required;
Master’s preferred
• Minimum of three to five years of previous Health Care experience.

For LTC ONLY - 
• 3 or more years in Quality/Patient Safety or Bachelor’s degree required;
Master’s preferred
• Minimum of three to five years of previous Health Care experience

Required Licensure/Certification Skills:
• Effective 11/1/2019, valid NYS Registered Nurse license required for those with a BSN
•  Certification in Quality Management preferred.

Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

BS (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA)

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$70,000.00 - $95,000.00Rochester14607

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.