- Location
- Singapore, SGP
- Workplace
- Hybrid
- Type
- Full-time
- Seniority
- Manager
- Experience
- 3+ years
- Source
- Workday
Description
At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.
About the job
Lead Swarovski-own retail teams to drive sales as well as brand and retail execution across SR channel by achieving monthly/yearly budgets and targets as well as controlling operational expenses. Motivate and coach the team to achieve ambitious results.
Build and foster strong relationship with the Store Managers. Build a strong team and ensures effective communication across teams.
Break down and set corresponding targets (for sales, retail headcount and costs) on a SR store level. Effectively apply scheduling tools to optimise staffing within stores and perform within wage budget and local legislation.
Accountable for SR profitability, take ownership for store performances, effectively allocating resources and refining processes to drive profitability in a variety of situations and market conditions
Motivate and coach own retail staff, ensure excellent and consistent consumer and brand experience across all touch points, complete visitation reports (as per minimum standards defined in the Global SRMS checklist + DM CAP), optimise retail execution through KPI's and VM.
Plan and execute incentives as well as promotional activities and implement retail processes as per global guidelines.
Support new store openings and hands over complete information to the Distribution and Real Estate Manager, Southeast Asia, to initiate the SEP process. Responsible to support the physical opening of new POP's of SR and report any issues or missing tools to Sales Operations to initiate follow-up actions.
Provide feedback to Global Teams via the Head of Sales, Southeast Asia on customer/market cluster needs, initiatives/tools as well as proposing any other improvement ideas.
About you
Minimum Diploma in Business and/or equivalent
8 years of relevant work experience in the retail and consumer industry with min 3 years in commercial focused retail environment.
Experience in leading diverse teams
Advanced numeracy, literacy and verbal communication skills
What We Offer
You can expect a range of benefits, including:
- Learning and career development programs to help you grow
- A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
- Hybrid and flexible work options to support your work-life balance
- Paid volunteering leave to support causes that matter to you
- Exclusive employee discounts on Swarovski product
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
