- Location
- Abidjan, Côte d'Ivoire · Cote d'Ivoire (CI)
- Type
- Full-time
- Department
- Operations
- Experience
- 2+ years
- Education
- Associate
Description
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We are looking for a highly organized and detail-oriented HR Administrative Assistant. You will be responsible for ensuring that all HR-related documents (employment contracts and amendments, work certificates, leave and work attestations, and job change declarations) are prepared accurately and signed by relevant stakeholders. You will also follow up on employee queries, manage employee relations, update the Employer Register and Social Report, and participate in any HR-relevant task or project.
In this role, you'll;
- Draft and review HR-related documents, such as employment contracts, promotions, amendments, and work certificates.
- Support the pre-onboarding process by communicating with selected candidates, following up on required documents, and ensuring all necessary information is collected before the onboarding date.
- Ensure accurate and up-to-date (physical and digital) records of employee information.
- Assist the payroll department by providing relevant employee information (e.g., leaves of absence, sick days, suspensions, resignations).
- Liaise with external partners, like the Social Security Administration, for maternity and work accidents.
- Stay updated on HR laws, regulations, and best practices to ensure compliance.
- Assist in drafting and updating HR policies and procedures accordingly.
- Ensure compliance with legal requirements and internal policies, including maintaining employee handbooks and updating policies as needed.
- Guide employees on HR policies, procedures, and employment-related matters.
- Answer employees' queries about HR-related issues.
- Participate in HR projects.
Key details
- Location: You'll work from our office in Abidjan and may travel to upcountry locations.
- Work authorization in Côte d'Ivoire is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- University Degree, an associate degree, or professional training in HR.
- Attention to detail and good grammar proficiency.
- Excellent writing and listening skills.
- Very good command of written and spoken French and good knowledge of English.
- Computer proficiency and ability to operate Microsoft Office packages.
- 2 years of experience in a similar position.
You might be a good fit if you
- Are a welcoming person with excellent oral and written communication skills.
- Strong organizational skills with the ability to multitask.
- Are self-disciplined, highly motivated, and able to work independently.
- Have computer proficiency and the ability to operate Microsoft Office packages.
- Good at maintaining confidentiality and integrity at all times.
- High accuracy levels in work with clear attention to detail.
- Proven experience in a position within a fast-paced, high-volume environment.
- Inquisitive, flexible, and adaptable.
#LI-RK1
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
