Public Area Attendant

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Clean and service the assigned public areas according to established quality standards and procedures

Job Description

·       Clean and service assigned areas to established standards and procedures, which may include public restrooms, lobby area, pubic phone areas, vending areas, etc., may include cleaning employee break areas and restrooms.

·       Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.

·       Report to supervisor needed repairs or unsafe conditions.

·       Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

·       Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

·       Promote teamwork and quality service through daily communication and coordination with other departments.

·       Report, turn in, and/or log all lost and found items according to established procedures.

·       May regularly assist with deep cleaning projects.

·       May assist with other duties as assigned.

Minimum: Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

·       Frequently standing up or moving within and about the facility.

·       Carrying or lifting items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.

·       Frequently handling objects and equipment to maintain the facility.

·       Frequently bending, stooping and kneeling.

·       Communication skills are utilized a significant amount of time when interacting with guests and employees.

·       Basic reading, writing and math abilities are utilized often when reading assignments, completing checklist, replacing linens and amenities.

·       May be required to work nights, weekends, and/or holidays.

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Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.