Clinic Assistant - Internal Medicine

Vancouver Clinic is seeking a full-time Clinic Assistant to join our Internal Medicine department. This is NOT a clinical position, will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment.

Schedule: Monday - Friday, 7:30pm to 4:30pm

Hiring Range: Starts at $19.07/hour, placement in the range is dependent on applicable professional experience.

Location: Battle Ground

In this role you will support the clinical team by performing administrative tasks (non-clinical) critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.

RESPONSIBILITIES:

• Supports team by scheduling appointments from phone calls and during checkouts and recalls.

• Assists in providing information for appealed insurance claims.

• Responsible for processing urgent referrals.

• Offering administrative support for prior authorizations related to prescriptions.

• Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.). 

• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.

• Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.

• Receives incoming faxes for the team and distributes to assigned clinical staff.

• Follows patient referrals

• Gathers and locates patient records.

• Processes and addresses non clinical errors within EPIC.

• Manages out of office basket assignments, APC Schedule holds, and DoD assignments

• Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.

• Specific administrative duties and responsibilities can vary as required by the department. Must be administrative/clerical in nature, not clinical.

EDUCATION AND EXPERIENCE: 

• High school diploma or equivalent required.

• Two years’ experience in a health care environment preferred.

• Epic EHR experience preferred.

Vancouver Clinic provides care across a wide range of medical decisions.  This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment.  The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic. 

Pay Range:

$18.70 - $26.17

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Applicants must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace.  Offers are contingent on successful completion of background screen and immunization requirements.