- Salary
- $50k – $70k
- Location
- Chicago, IL, United States; Detroit, Michigan, United States; Toronto, Ontario, Canada · Chicago · Detroit · Toronto
- Experience
- 2+ years
Description
About TripleLift
We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.
As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.
Overview
TripleLift is seeking a detail-oriented and client-focused Campaign Manager to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA’d, performance is monitored, and issues are resolved quickly.
This role is client-facing, requiring a mix of technical expertise, problem-solving skills, and strong communication. The ideal candidate is comfortable working directly with advertisers, agencies, and trading desks to troubleshoot issues, validate campaign details, and deliver seamless activations that drive results.
Key Responsibilities
- Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
- Provide consultative activation support for advertiser and agency partners for all Triplelift formats across all integrated DSPs.
- Monitor live campaigns to ensure successful delivery and proactively flag risks or opportunities for optimization & upsells.
- Ownership of campaign specific end-to-end troubleshooting of campaign issues, including performance, delivery, pacing, and tracking.
- Act as the first line of support for technical, operational, and product-related client questions.
- Internally partner with product & engineering teams to provide client feedback that will drive prioritization of Triplelift’s product roadmap.
- Be the technical & operational stakeholder for Demand QBRs,being comfortable presenting and speaking to data, technical and functionality related questions from advertisers.
- Become a Triplelift expert who can consult and educate clients on Triplelift’s products and external facing tools, inclusive of providing tooling demos, new product updates and best practices.
- Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights
Qualifications
- 2+ years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
- Strong problem-solving skills with the ability to troubleshoot campaign delivery and technical issues.
- Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
- Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
- Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
- Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).
Highly organized and process-driven with a bias toward execution and accountability.
- Medical, Dental & Vision Plans
- Flexible PTO
- 401k w/ employer match
*Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).
Life at TripleLift
At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.
Learn more about TripleLift and our culture by visiting our LinkedIn Life page.
Establishing People, Culture and Community Initiatives
At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.
Privacy Policy
Please see our Privacy Policies on our TripleLift and 1plusX websites.
TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.
