Warehouse & Logistics Supervisor

Description

SUMMARY 

The Warehouse Supervisor is a hands-on leader responsible for managing daily warehouse operations. This role oversees warehouse staff, ensures accurate inventory management, coordinates shipping and receiving, and partners with other departments to drive efficiency and productivity.

ESSENTIAL JOB FUNCTIONS  

• Directly supervise warehouse operations, including loading/unloading, shipping/receiving, sorting, put-away, picking, and inventory control.
• Lead by example, ensuring all procedures and best practices are consistently followed.
• Provide training, coaching, feedback, and development support to maintain an efficient and motivated team.
• Maintain accurate inventory levels through regular physical counts, cycle count activity, and reconciliation of discrepancies within the warehouse inventory system.
• Administer the review and prioritization of finished goods through final inspection.
• Coordinate shipping and production priorities with line supervision based on management direction and the MRP schedule backlog.
• Monitor inventory and shipment transactions for accuracy.
• Ensure inventory and storage areas are clean and well-maintained.
• Enforce safety standards and adhere to standard operating procedures.
• Monitor warehouse associates to ensure safe operation of forklifts, narrow aisle lifts, and other machinery.
• Authorize purchases for required supplies.
• Manage final close of work orders, remedy of negative committed quantities, scheduling of outside processing materials, and equipment training and certification for assigned personnel.
• Support SQDC improvement initiatives and problem-solving activities to resolve non-conformances.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, inclusive behaviors, and proactive bias management.

Other duties as required in support of the department and the company.

SUPERVISOR RESPONSIBILITIES

Supervisory responsibilities involve overseeing and managing a team or individual to ensure adequate performance and job satisfaction and contribute to individuals’ career goals.

QUALIFICATIONS  

To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE

• High school diploma or equivalent required. 
• Associate's or bachelor's degree in Warehouse Inventory, Logistics, Business, Supply Chain, or a related field preferred. 
• 4+ years of warehouse or supply chain experience required. 
• Experience with inventory control, inventory reconciliation, and cycle counting required. 
• 1+ year of supervisory experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• APICS/ISM/Supply Chain certification is preferred or willing to complete the APICS certification program, or equivalent, within two years of employment.  
• Possession of a valid driver’s license and good driving record is required

LANGUAGE REQUIREMENTS

• Excellent verbal and written communication skills in English.
• Conversational in any other language is a plus.

MATHEMATICAL SKILLS

• Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages.

JOB SKILLS

• Proficiency in Microsoft Office (Word, Excel) and inventory management software required. 
• Experience with ERP systems required; familiarity with MRP scheduling is a plus. 
• Knowledge of warehouse management systems (WMS) and traffic/logistics coordination preferred. 
• Ability to operate a forklift, pallet jack, hand truck, and other warehouse equipment; current or ability to obtain certification required. 
• Strong communication and interpersonal skills with the ability to lead, motivate, and resolve conflict across a diverse team. 
• Solid understanding of modern warehousing practices, including storage optimization, FIFO/FEFO principles, and inventory accuracy methods. 
• Continuous improvement mindset with strong critical thinking and problem-solving skills; experience with SQDC, 5S, or Lean methodologies preferred. 
• Ability to work flexible hours, including overtime on short notice, to meet operational demands. 
• Strong attention to detail with the ability to manage competing priorities in a fast-paced environment.

PHYSICAL DEMANDS 

As part of their job duties, the employee must be able to sit, stand, and walk throughout the day while frequently using their hands to handle objects and communicate verbally. Additionally, they may need to reach, stretch, push, pull, crouch, stoop, and occasionally lift objects weighing up to fifty (50) pounds. This role requires specific vision abilities, including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions. 

WORK ENVIRONMENT

Manufacturing environment: A work environment in a manufacturing plant is the physical and social setting where goods production occurs. Depending on the type of product, process, and plant, the work environment may vary in terms of noise, temperature, safety, and demand. Common characteristics of a work environment in a manufacturing plant are the use of machinery and exposure to hazards such as chemicals, heat, dust, or noise, with a culture of teamwork, communication, and continuous improvement.

ENVIRONMENTAL POLICY

Providien Thermoforming is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have.

PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS

• ASTM F–2412–2005, ANSI Z41–1999, or ANSI Z41–1991 rated safety toe shoes in specific areas.

• Clear ANSI Z87.1 safety-rated glasses in specific areas.

• Hearing protection in specific locations. 

• Ability to compile with JSA in specific areas. 

TRAVEL

Approximately 10% of travel is expected.

Requirements

 EDUCATION and EXPERIENCE

• High school diploma or equivalent required. 
• Associate's or bachelor's degree in Warehouse Inventory, Logistics, Business, Supply Chain, or a related field preferred. 
• 4+ years of warehouse or supply chain experience required. 
• Experience with inventory control, inventory reconciliation, and cycle counting required. 
• 1+ year of supervisory experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• APICS/ISM/Supply Chain certification is preferred or willing to complete the APICS certification program, or equivalent, within two years of employment.  
• Possession of a valid driver’s license and good driving record is required

LANGUAGE REQUIREMENTS

• Excellent verbal and written communication skills in English.
• Conversational in any other language is a plus.

MATHEMATICAL SKILLS

• Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages.

JOB SKILLS

• Proficiency in Microsoft Office (Word, Excel) and inventory management software required. 
• Experience with ERP systems required; familiarity with MRP scheduling is a plus. 
• Knowledge of warehouse management systems (WMS) and traffic/logistics coordination preferred. 
• Ability to operate a forklift, pallet jack, hand truck, and other warehouse equipment; current or ability to obtain certification required. 
• Strong communication and interpersonal skills with the ability to lead, motivate, and resolve conflict across a diverse team. 
• Solid understanding of modern warehousing practices, including storage optimization, FIFO/FEFO principles, and inventory accuracy methods. 
• Continuous improvement mindset with strong critical thinking and problem-solving skills; experience with SQDC, 5S, or Lean methodologies preferred. 
• Ability to work flexible hours, including overtime on short notice, to meet operational demands. 
• Strong attention to detail with the ability to manage competing priorities in a fast-paced environment.