Property Leasing Associate

The Leasing Associate will support the end-to-end leasing activities of a property with residential and serviced-unit components. The role focuses on generating and converting leasing leads, assisting prospective tenants, conducting property viewings, coordinating documentation, and supporting tenant onboarding and retention.

This is a hands-on role suited for someone who is comfortable interacting with clients, following up on leads, presenting properties, and coordinating with different teams to ensure a smooth leasing experience.

Key Responsibilities:

• Generate and qualify prospective tenant leads through online platforms, referrals, walk-ins, social media, brokers, and other available channels.
• Respond promptly to leasing inquiries and provide accurate information on available units, rental rates, amenities, policies, and requirements.
• Follow up with prospective tenants and maintain an active leasing pipeline to support occupancy and leasing targets.
• Maintain an organized database of prospects, inquiries, viewings, follow-ups, and leasing activities.
• Conduct property and unit viewings, present available spaces, and understand the requirements of prospective tenants.
• Recommend suitable units based on tenant preferences, budget, space requirements, and intended use.
• Explain rental rates, lease terms, house rules, move-in requirements, and other relevant property policies.
• Assist with tenant screening, KYC requirements, document collection, and preparation of leasing documents.
• Coordinate lease contracts, renewals, and other required documentation with the appropriate internal teams.
• Coordinate with Property Management, Finance, Maintenance, and other teams to facilitate tenant move-ins and ensure unit readiness.
• Assist with tenant orientation, including property facilities, house rules, policies, and move-in procedures.
• Support lease renewals and tenant retention by maintaining regular communication with existing tenants.
• Address tenant concerns and coordinate with the appropriate teams to ensure timely resolution.
• Support property marketing activities, including online listings, promotions, open houses, and other lead-generation initiatives.
• Monitor competitor properties, rental rates, market conditions, and leasing trends to support leasing activities.
• Prepare and maintain accurate leasing reports, records, and documentation.
• Perform other operational and leasing-related tasks as assigned.

Performance Focus

• Achievement of leasing and occupancy targets
• Consistent generation and timely follow-up of qualified leasing leads
• Conversion of prospects into successful leases
• Accurate and complete leasing documentation
• Smooth tenant onboarding and move-in coordination
• Timely preparation and follow-up of lease renewals
• Strong tenant and prospect experience
• Accurate and updated leasing records and reports
• Effective coordination with internal teams and external partners

Qualifications:

•  Bachelor's degree in Real Estate Management, Business Administration, Marketing, Hospitality Management, or a related field. 
• Open to fresh graduates or candidates with at least 6 months to 1 year of experience in leasing, real estate, property management, sales, customer service, or a related field.
• Experience in property leasing, tenant acquisition, real estate sales, or hospitality/serviced-unit operations is an advantage.
• Strong communication and interpersonal skills, with the ability to confidently interact with prospective and existing tenants. 
• Comfortable conducting property viewings and presenting units, amenities, rental terms, and property policies. Strong follow-up, lead generation, and relationship-building skills. Organized and detail-oriented, particularly in handling tenant information, leasing documents, and follow-ups. 
• Comfortable working with online platforms, social media, and other channels for lead generation and property marketing. 
• Basic proficiency in Microsoft Office and/or CRM or leasing management systems. Results-oriented and willing to work toward leasing and occupancy targets. 
• Willing to work onsite in Malate, Manila and coordinate with tenants, brokers, and internal property teams.