Senior Principal Engineer

Company:

Description:

We're seeking an experienced Developer to join our Support Operations team, responsible for translating business requirements into scalable solutions, maintaining system stability, and supporting the production environment through expert troubleshooting and continuous improvement.

We will count on you to:

• Translate business requirements into clean, maintainable application code following architectural standards
• Document technical specifications and maintain comprehensive system documentation
• Design scalable solutions with consideration for performance, security, and maintainability
• Lead deployment activities during hypercare periods, ensuring smooth releases and rapid issue resolution
• Troubleshoot and resolve production issues with a focus on root-cause analysis and permanent fixes
• Provide on-call support as scheduled, responding to critical production incidents
• Monitor system performance, logs, and trends to identify and prevent issues proactively
• Maintain current knowledge of industry best practices, emerging technologies, and business processes
• Contribute to performance optimization and technical debt reduction initiatives
• Document learnings and sharing knowledge with the team through knowledge-sharing sessions

What you need to have:

• Minimum 5-7 years of professional software development experience in enterprise environments
• Demonstrated experience supporting production systems and troubleshooting complex issues
• Proven track record in multi-team collaboration and cross-functional projects
• Languages: Strong proficiency in Java and Node.js; Angular for frontend development
• Workflow Automation: Expertise with Camunda BPM or CIB7 (Business Process Management platforms)
• Databases: Production-level experience with Oracle, MongoDB, and PostgreSQL (schema design, optimization, query troubleshooting)
• Testing & Performance: Hands-on experience with load testing and application performance analysis tools
• Debugging & Diagnostics: Expert-level debugging skills; proficiency with profilers, logs, and monitoring tools
• Version Control: Advanced GitHub and Azure DevOps (ADO) experience
• Secure Software Development Lifecycle (SSDLC): Knowledge of secure coding practices, vulnerability identification, and remediation
• Project Methodologies: Demonstrated experience with Waterfall, Scrum, and Agile frameworks

Nice to have:

• AI-assisted development tools (e.g., GitHub Copilot, ChatGPT for code generation)
• Additional programming languages (Groovy, Python, or scripting languages)
• API management and monitoring tools (Apigee, Datadog)
• DevOps pipeline experience (CI/CD, container orchestration)
• Experience mentoring junior developers
• Incident management and post-mortem analysis experience

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.