- Location
- Charlotte, NC, US
- Department
- Management
- Seniority
- Manager
- Closing date
- Today
- Source
- iCIMS
Description
Who We Are
Why Lucky Strike?
We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.
Overview
The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice. What You'll Do- Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
- Drive revenue through sales-focused service, upselling, guest engagement, and event support
- Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
- Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
- Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
- Ensure the center is operationally ready and guest-ready through every high-volume shift
- 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
- A proven ability to drive food and beverage sales and build teams that deliver it consistently
- Experience training and developing hourly leaders in fast-paced environments
- A floor-first management style with a strong read on guest experience
- Solid financial acumen including labor, food cost, inventory, and P&L contribution
- Comfortable lifting up to 50 lbs and standing or walking for extended periods
- Flexible availability including nights, weekends, and holidays
- Medical, Dental, and Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
#LI‑DNP
Benefits
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits
The pay rate for this position is $60k-$65k
Skills
Upselling
