GRC Analyst

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

The GRC Analyst will support the organization’s cybersecurity governance, risk, and compliance activities, with a primary focus on cybersecurity metrics, dashboard reporting, access governance, security request management, and audit support.

Key Responsibilities

• Collaborate with security domain owners to develop, maintain, and enhance risk-based cybersecurity metrics, reporting criteria, performance thresholds, and operational dashboards.
• Partner with data engineering, cybersecurity, and technology teams to integrate relevant data sources into Snowflake and support centralized cybersecurity reporting.
• Prepare and distribute recurring cybersecurity dashboards and reports for operational teams, management, governance committees, and executive stakeholders.
• Conduct periodic User Access Reviews for applications, systems, privileged accounts, shared accounts, and other in-scope technologies to ensure access remains appropriate and compliant with organizational requirements.
• Triage, manage, and track Jira tickets related to security requests, including general access, international access, privileged access, security exceptions, and other access-related requests.
• Assist the GRC team with internal audits, external audits, regulatory examinations, evidence collection, stakeholder coordination, and remediation tracking.

Key Competencies

• Data analysis and cybersecurity reporting
• Cybersecurity metrics and dashboard development
• Governance, risk, and compliance knowledge
• Jira ticket management and security request handling
• Stakeholder coordination and relationship management
• Attention to detail and evidence quality
• Strong written and verbal communication
• Ability to manage competing priorities
• Professional judgment, discretion, and confidentiality

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].