senior designer, Coffeehouse Excellence

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From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Our Coffeehouse Excellence User Experience team designs the systems and experiences that enable coffeehouse operations across North America. We are a collaborative, human-centered group solving complex, business-critical problems through deep empathy and understanding of human behaviors.

Your work will directly influence how digital tools support our Coffeehouse partners (employees). You’ll be a hands-on designer who thrives in collaboration, balances form and function, and pushes for accessible, intuitive, and impactful digital experiences. You’ll actively contribute to design projects, work closely with cross-functional teams, and create digital experiences that help partners deliver exceptional customer experiences every day.

As a senior designer, you will...

• Design innovative features that blend seamlessly into Coffeehouse operations.
• Create modern and intuitive UX and UI by leveraging an end-to end design process that includes mapping user flows, concepting, sketching, designing and prototyping.
• Collaborate closely with researchers, product managers, operations specialists, and engineers to design, test and deliver major capabilities across tablet and laptop experiences.
• Influence Starbuck’s product strategies through strong design explorations and rationale, connecting decisions to partner, business, and customer impact.
• Contribute to design systems, ensuring visual consistency, predictable interactions, accessibility, and brand integrity.
• Contribute feedback and active discussions to elevate the collective quality of the design team’s work.
• Manage multiple projects simultaneously, balancing rapid iteration with thoughtful craft.

We’d love to hear from people with...

• 3+ years of customer-facing digital product design experience, ideally at scale with design-driven brands, tech companies, or agencies.
• A strong portfolio demonstrating interaction design, systems thinking, and high-quality visual design.
• Experience shipping features and experiments in agile, fast-paced environments, including data-informed design decisions.
• Experience collaborating closely with developers to ensure functional excellence and pixel-perfect execution.
• Hands-on expertise with modern design tools such as Figma for prototyping, iteration, and collaboration.
• Awareness of emerging digital design trends, with the ability to thoughtfully apply them in a brand-led environment.
• Ability to communicate concepts and design rationale clearly—visually, verbally, and in writing.
• Previously designed for native mobile OS and possess knowledge of platform-specific guidelines.

Nice-to-have experience...

• Experience designing for frontline employee experience.
• Experience designing with and for AI‑powered features.
• Familiarity with accessibility standards and inclusive design practices.
• Advanced prototyping skills.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we’re together, which is why we’re onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.