- Location
- RHB Complex - ITD, Level 4, Malaysia
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Closing date
- Today
- Source
- Workday
Description
About the Role
We are seeking a highly motivated Senior Network Engineer to join our Group Technology at RHB Banking Group. In this role, you will be responsible for the support, administration, and optimization of Data Center Network infrastructure across multiple entities including Bank, Islamic, Insurance, Investment Bank, and regional offices.
What you will be doing
Provide day-to-day operational support and maintenance of Data Center Network infrastructure including Cisco ACI/Nexus/Catalyst/Routers/SDWAN, Huawei Switches/Routers, F5 GTM/LTM, Brocade Switches, and Gigamon
Perform network administration tasks such as installation, configuration, patch management, and real-time monitoring using network tools, ensuring optimal health and uptime (SLA/OLA: 99.96%)
Support incident resolution and root cause analysis to minimize service disruptions, escalating complex issues to Technical Lead/Superior when required
Work closely with Technical Lead/Superior in the design, implementation, and enhancement of Data Center Network infrastructure aligned to industry standards and best practices
Contribute to continuous improvement initiatives by identifying areas for operational efficiency
Ensure strict compliance with internal audit guidelines, security policies, and regulatory requirements
What we're looking for
Minimum of 5–7 years of relevant experience in network operations and infrastructure support
Hands-on expertise in managing Cisco ACI, Nexus, Catalyst, Routers, and SD-WAN technologies
Familiarity with network monitoring and administration tools
Strong troubleshooting skills and experience in handling network incidents and root cause analysis
Good collaboration and communication skills to work with technical and non-technical teams
Knowledge of compliance and regulatory standards in financial institutions is an added advantage
Ability to work effectively under pressure and meet high availability and performance expectations
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.