Intern, UX Business Application Designer and Digital Media Specialist

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role

You will support the optimization of supply chain business processes by creating user-friendly digital experiences, intuitive interfaces, and engaging communication assets that drive adoption and user satisfaction. Working across operational transformation initiatives, you will help modernize supply chain operations through UX design, process improvement, and multimedia storytelling. By developing impactful presentations, product explainer videos, and visual communications, you will enable greater visibility, collaboration, and data-driven decision-making across the organization. Success in this role is measured through enhanced user engagement, streamlined processes, improved operational efficiency, and the successful adoption of digital solutions that support the future of Supply Chain at FIS.

The position will be fully remote, with occasional travel to the office as needed. In-person outings will be organized for the co-op students during the term and attendance is encouraged.

The position is available is an 8-month co-op placement.

What You Will Be Doing

• Design intuitive user interfaces that improve usability, accessibility, and user adoption of digital solutions

• Create wireframes, prototypes, workflow diagrams, and process maps to support business process optimization

• Collaborate with stakeholders to gather requirements and translate business needs into user-centered designs

• Evaluate user journeys and identify opportunities to improve operational efficiency and customer experience

• Develop management reporting and performance measures that support process improvement initiatives

• Produce product marketing videos, tutorials, and multimedia content that communicate product value effectively

• Create visual assets, including infographics, presentation graphics, and digital communications materials

• Support scriptwriting, storyboarding, editing, voiceover production, and post-production activities

• Maintain digital assets and content libraries while ensuring consistency with brand standards

• Present concepts, prototypes, and recommendations to project teams and business stakeholders

Required Qualifications

• Currently enrolled in a bachelor’s degree program in User Experience Design, Business, Marketing, Media Production, Communications, or a related field

• Demonstrated understanding of UX design principles and user-centered design methodologies

• Portfolio showcasing UX, graphic design, multimedia, video production, or related creative projects

• Experience using design tools such as Figma, Adobe XD, or similar platforms

• Experience using video editing tools such as Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or equivalent

• Strong visual communication, storytelling, and content creation skills

• Ability to analyze processes, identify improvement opportunities, and communicate findings clearly

• Proficiency with Microsoft Office applications, including PowerPoint, Excel, and Word

• Strong collaboration, presentation, and stakeholder communication skills

• Self-motivated with strong attention to detail and a commitment to continuous learning

Preferred Qualifications

• Knowledge of design systems, accessibility standards, and responsive design principles

• Experience creating explainer videos, instructional content, or digital learning materials

• Familiarity with process improvement, workflow optimization, or business analysis concepts

• Understanding of product marketing and digital engagement strategies

• Experience developing dashboards, reporting solutions, or performance metrics

• Exposure to financial services, technology, supply chain, or enterprise software environments

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass