Job Description

To provide expertise, advice and support through the implementation of the organizational information management strategy by facilitating the definition, design and implementation of information management processes, business and technical requirements and solutions. Information management encompasses information architecture management, metadata management, master and reference data management, data development management, business intelligence and data warehousing management, content, document and records management, data quality management, data storage and operations management and information security and data privacy management

Hello Future Information Management Specialist

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose:

The Information Management Specialist is responsible for providing specialist expertise and oversight in Records Management by implementing and embedding records governance practices, standards and controls across the organisation. The role ensures that records are managed throughout their lifecycle in compliance with regulatory, legal and business requirements while supporting effective information governance.

The incumbent acts as the Records Management subject matter expert and works closely with Information Owners, Risk, Compliance, Legal, Technology and Business stakeholders to embed records management practices across the enterprise.

Are you someone who can:

• Develop, implement and embed records management frameworks, standards, procedures and controls aligned to regulatory, legal and governance requirements.
• Oversee records lifecycle activities, including classification, retention, destruction, evidence of disposition and audit-ready documentation.
• Conduct maturity assessments, gap analyses and remediation planning to strengthen records management practices across the organisation.
• Partner with business units to establish records ownership, accountability and compliance within processes, systems and ways of working.
• Prepare governance reporting and insights for management committees, audits, reviews and risk forums.
• Provide specialist guidance, training and stakeholder support to promote consistent records management best practice.

You will be an ideal candidate if you:  

• Degree or Diploma in Information Management, Information Systems, Computer Science, Data Management, or a related field
• 2–5 years’ experience in information management, data management, data governance, records management, or related specialist roles

Knowledge

• Records Management principles and lifecycle management
• Records Management standards and best practices
• Information risk, privacy and compliance management
• Digital records management and electronic content management solutions

Technical Skills

• Records Management and Information Management
• Information Classification and Taxonomy Design
• Electronic Content and Document Management Systems (ECM)
• Stakeholder Management and Facilitation
• Policy and Standards Development

You will have access to:

• Opportunities to network and collaborate
• Challenging Working Environment
• Opportunities to innovate

We can be a match if you are:

• Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
• Curious – Believe in insight, creativity, and its power to unlock value
• Deeply Invested – Take initiative and be a leader in your own right
• Valuing differences – Be inclusive, gracious, decent, and humble
• Building Trust not Territory – Crete a culture of sharing
• Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now!

All applications must be done via the Group’s application portal.  To access the portal click on the link below.

All appointments will be made in line with FirstRand Namibia’s Employment Equity plan. The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation.

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

19/08/26