Software Development Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is seeking a motivated Software Development Engineer (P2) to join our Shared Services team within Employee Solutions & Experience (ESE). This role supports the advancement of Quality Engineering through modern test automation, strong software development practices, AI-assisted capabilities, and reusable solutions that help product teams deliver high-quality software at speed.

As a software engineer, you will develop and maintain automation solutions, contribute to shared frameworks and engineering tools, and work closely with development teams across ESE to improve test coverage, delivery efficiency, and release confidence. You will gain experience with continuous testing, CI/CD, observability, AI-assisted development, and emerging agentic approaches to software validation.

The ideal candidate has a strong software engineering foundation, an interest in quality and developer productivity, and a desire to learn and apply modern automation, DevOps, and AI technologies. They will work with experienced engineers to build reusable solutions that benefit multiple teams across UKG.

## Key Responsibilities

• Develop and maintain automated tests, framework components, libraries, and engineering utilities.
• Build automation for browser, API, integration, contract, accessibility, and end-to-end testing.
• Write clean, reliable, maintainable, and well-tested code.
• Follow established standards for automation design, code quality, testability, and reliability.
• Integrate automated tests and quality checks into CI/CD pipelines.
• Investigate test failures, flaky automation, environmental issues, and product defects.
• Improve test execution, diagnostics, stability, and feedback time.
• Add logging, metrics, reports, and other diagnostic information to automation solutions.
• Collaborate with development, DevOps, product, and quality-engineering team members.
• Use AI coding assistants to support coding, automation development, debugging, documentation, and analysis.
• Contribute to shared platforms and reusable engineering components instead of creating isolated solutions.
• Participate in code reviews, design discussions, technical learning, and continuous-improvement activities.

## Required Qualifications

• 2+ years of experience in software development, quality engineering, test automation, DevOps, or a related technical role.
• Programming experience in TypeScript, JavaScript, Python, Java, C#, or a comparable language.
• Understanding of software-development fundamentals, object-oriented or modular design, data structures, debugging, and automated testing.
• Hands-on experience with Playwright, Selenium WebDriver, Cypress, or a similar browser automation technology.
• Experience with API testing and automated validation.
• Familiarity with integration, regression, and end-to-end testing concepts.
• Working knowledge of Git, pull requests, code reviews, build systems, and development workflows.
• Exposure to Azure DevOps, GitHub Actions, Jenkins, or another CI/CD platform.
• Basic knowledge of Docker, cloud services, or modern web-application architectures.
• Understanding of logging, test reporting, and failure diagnostics.
• Experience using Claude Code, Codex, or a comparable AI coding assistant for development or automation work.
• Familiarity with AI tool calling, MCP, or agentic-development concepts, or a demonstrated ability to learn them.
• Strong problem-solving, communication, collaboration, and learning skills.

## Preferred Qualifications

• Experience contributing to automation frameworks, shared libraries, or developer tools.
• Familiarity with Kubernetes, cloud platforms, or containerized test execution.
• Exposure to observability platforms such as Azure Monitor, Application Insights, Datadog, Grafana, or Splunk.
• Knowledge of performance, security, accessibility, or resiliency testing.
• Familiarity with AI application development, retrieval-augmented generation, structured outputs, or AI evaluation.
• Experience automating previously manual testing processes.

## What Success Looks Like

• Reliable automation is delivered as part of regular product-development work.
• Automated tests provide fast and useful feedback through CI/CD pipelines.
• Test failures are diagnosed effectively, and flaky tests are reduced.
• Automation code is maintainable, reusable, documented, and aligned with shared standards.
• AI coding assistants are used responsibly to improve productivity and software quality.
• The engineer progressively develops stronger skills in automation architecture, DevOps, observability, and agentic AI.
• Contributions help reduce manual testing effort and duplicated automation across teams.

The strongest candidate will have a software engineering mindset, a strong interest in quality, and the ability to learn new technologies quickly. They should be able to demonstrate code, automation, or engineering solutions they have personally built—not only testing tools they have operated.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]