- Location
- HLT-Hong Leong Tower, Malaysia
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Closing date
- Today
- Source
- Workday
Description
If you are looking to excel and make a difference, take a closer look at us…
Key Responsibilities:
1. Sales Channel Management:
To manage sales channels including branch network, internal stakeholders and external business partners to drive acquisition activities for payments and related HLBB product offerings, including aiming to enhance customer experience and process journeys
Develop and implement tactical programs/campaigns to increase sales activities and productivity
Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns
Deep understanding of the payments industry trend, emerging technologies and SME business lifecycle to ensure HLBB is present during SME business grow
Work closely with relevant stakeholders across departments to create merchant business opportunity through cross selling, upselling and meeting customer’s needs throughout the SME business lifecycle
Support internal collaborations to ensure the existence of cross selling opportunities and revenue growth for customer’s overall portfolio.
2. Data Analysis, Performance Monitoring & Strategic Insight:
Conduct comprehensive analysis of sales data, merchant transaction volumes, and product penetration to identify trends & opportunities.
Establish a robust performance tracking framework using internal dashboard/tableau or any medium.
Generate daily, weekly, and monthly performance reports for management, highlighting key metrics such as sales growth traction, new merchant acquisition, terminal deployment, and revenue growth.
Conduct deep-dive analysis to identify performance gaps, trends, and root causes, providing actionable insights to the team heads.
Develop a deep understanding of the existing merchant portfolio to pinpoint "farming& opportunities" for upselling and cross-selling additional payment solutions.
Analyze the effectiveness of current sales channels and strategies for new merchant onboarding.
Analyze market potential, competitor activities, and internal data to ensure targets are grounded in reality and ambition.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
