Public Sector Agreements Manager

Public Sector Agreements Manager 

Full time | £54,882 - £64,029 (dependent on experience) 

Hybrid working (3 days in office, Southampton) 

Who we are  

 We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them.  

The Opportunity 

This is an exciting opportunity to join Ordnance Survey in a Public Sector Agreements Manager role, helping deliver some of our most important public sector partnerships. You’ll support government customers to unlock the value of location data, improve services, make better decisions and deliver real impact for people and places across Britain. 

This role sits at the heart of our Public Sector function and will play a key part in bringing people, priorities and progress together. You’ll work closely with major public sector customers and teams across OS to make sure complex agreements are delivered with confidence, clarity and pace. 

This role will take ownership of agreement delivery, turning commitments into action and helping ensure performance, benefits and outcomes stay on track. It’s a chance to combine strategic oversight with hands-on delivery, build trusted relationships and make a visible contribution to nationally important work. 

What You’ll Do 

Agreement Delivery Leadership 

• Lead and oversee the delivery of complex, high-value Public Sector agreements, ensuring all obligations, KPIs and service levels are met or exceeded. 

Customer & Stakeholder Leadership 

• Act as the primary point of contact and authority for customers, managing both strategic and operational interactions and representing OS with credibility and confidence. 

Performance & Improvement 

• Drive performance across agreements, using insight and data to identify issues and proactively lead improvement activity that enhances delivery, outcomes and efficiency. 

Governance & Risk Management 

• Ensure strong delivery against governance frameworks, KPIs, change control and compliance requirements, maintaining clear oversight and managing risks effectively. Hold the business to account. 

Insight & Adaptation 

• Develop a deep understanding of customer priorities and wider government context, adapting delivery approaches to meet changing needs and expectations. 

Cross-Functional Alignment 

• Collaborate across OS to ensure alignment of internal stakeholders, coordinating activity and influencing outcomes to deliver against customer and commercial objectives. 

Reporting & Communication 

• Deliver clear, accurate and high-quality reporting on agreement performance, translating complex information into simple, actionable insight. 

About You 

We’re looking for a structured and commercially aware delivery leader with experience managing complex agreements or service environments, and a strong focus on performance, governance and customer outcomes. 

• Proven experience leading delivery of complex agreements, services or accounts, ideally within a public sector environment 

• Strong understanding of governance frameworks, KPIs, contracting and compliance processes 

• Experience managing senior stakeholders and customer relationships, including navigating political pressures 

• Demonstrated ability to use data and insight to track performance and drive improvement 

• Strong organisational capability, able to manage multiple priorities in a fast-paced environment 

• Experience producing high-quality reporting and communicating performance clearly 

• Confident influencing across teams and coordinating delivery in a matrix environment 

• Strong attention to detail, ensuring accuracy, consistency and control 

• Comfortable managing risk, issues and escalation within a structured framework 

• A team player – someone who participates within the wider team to help create an enjoyable, productive and supportive environment 

Key Experience 

• Experience supporting the delivery or administration of high value agreements, contracts, service activity or structured processes 

• Experience producing, coordinating or supporting performance reports, including data collation, checking and validation 

• Experience working in customer-focused, public sector, regulated or similarly complex environments would be helpful 

Our Principles    

At OS, how we work matters just as much as what we deliver. Throughout our hiring process we will assess competence assessing alignment in how you:  

• Clear the path – Cut the noise, simplify and remove blockers so work can move at pace     

• Seek the story – Listen fully, build understanding, fact‑check assumptions and speak up     

• Do what matters – Focus on value, make deliberate stop/start/continue decisions, and recognise the contribution of others     

The Rewards 

We want you to feel supported, valued and able to do your best work. Our benefits are designed to help you balance work and life, keep developing and enjoy being part of OS. 

Our benefits include:  

• Competitive salary and pension (OS contribute up to 12.07%)  

• Performance‑related bonus (where applicable)  

• 28 days annual leave plus bank holidays (increasing with service)  

• Enhanced family leave, including paid partner leave  

• Hybrid and flexible working options  

• Learning and development support, coaching and mentoring  

• Free subscription to OS Maps and access to wellbeing support  

• Volunteering leave and matched fundraising  

Location 

We embrace hybrid working at OS because we believe in flexibility, balance and the value of spending time together. You’ll be based at our fantastic HQ in Southampton, Hampshire, spending a minimum of 3 days each week collaborating face-to-face with colleagues. It’s all about combining connection, autonomy and the right environment to help you thrive. 

Security 

OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS)). 

Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role. 

How to apply  

Upload your CV along with a covering letter telling us what excites you about these opportunities and the skills, experience and perspective you would bring. We’re interested not only in what you’ve done, but also in the value you can add to our team, our customers and our public sector partnerships. 

Interviews will take place in person at Ordnance Survey Head office.