Accounts Receivable Clerk

GENERAL DESCRIPTION:

• The Accounts Receivable Clerk performs accounts receivable and medical billing functions to ensure timely and accurate reimbursement for services provided. This position is responsible for processing customer and insurance payments, researching and resolving payment discrepancies, maintaining accurate account records, and assisting with the daily billing process.

ENTRY LEVEL QUALIFICATIONS:

• This position requires a high school education or an equivalent of a GED. Must be proficient at keyboarding. 

ESSENTIAL FUNCTIONS:

• Apply customer, insurance, and electronic payments accurately to patient accounts.
• Post payments from checks, credit cards, Electronic Remittance Advices (ERAs), and Explanation of Benefits (EOBs).
• Research and resolve payment discrepancies.
• Process credit card payments and account credits.
• Make account adjustments in accordance with company policies.
• Verify daily deposits before submission to the bank.
• Maintain accurate financial and billing records while ensuring confidentiality of sensitive information.
• Assist with assigned projects and perform other duties as assigned by the Comptroller.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of accounts receivable principles and medical billing procedures.
• Familiarity with Medicare, Medicaid, commercial insurance, and payer requirements.
• Understanding of Revenue Cycle Management (RCM) processes.
• Ability to interpret Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).
• Experience using computerized billing systems, accounting software, and Microsoft Office applications.
• Excellent analytical, organizational, and customer service skills.
• Ability to prioritize work, meet deadlines, and maintain accuracy in a fast-paced environment.
• Ability to work independently while collaborating effectively with team members.

WORKING CONDITIONS:

• Regular work hours are generally Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility as needed to meet business requirements. This position may be performed under a hybrid work arrangement, combining remote and in-office work based on operational needs and supervisor approval.

PHYSICAL ABILITIES:

• Sedentary work requires prolonged periods of sitting.
• Occasional lifting of up to 10 pounds.
• Ability to stand, walk, bend, kneel, crouch, and move throughout the office as necessary.
• Ability to operate standard office equipment, including computers, printers, telephones, and calculators.

MEMS is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. MEMS makes hiring decisions based solely on qualifications, merit, and current operational needs.

MEMS is committed to providing a safe and healthful workplace. In keeping with this commitment, we maintain a drug, alcohol, and smoke-free working environment. Smoking and tobacco products are not permitted in our facilities, in our vehicles or on company grounds. Pre-employment drug testing is required of all candidates. Employees in safety-sensitive positions, including EMT, Paramedic, and Emergency Medical Dispatcher, are subject to random drug screens.

Applicants certify that the information provided in this application is true and complete and understand that intentional false statements could lead to dismissal as an employee or rejection as an applicant.