Reception and delivery coordinator

About the Job

Essential Duties and Responsibilities include the following:

Other duties may be assigned:

• Greet customers and direct them to where they need to go.

• Able to manage a multi-phone line.

• Ensure that every guest receives excellent customer service upon taking delivery of their vehicle, with a special emphasis on properly educating the guest about the technology of the

vehicle, including navigation and Bluetooth.

• Keeping up with all product knowledge and any other updates related to the deliveries of a new

vehicle.

• Follow up with customers to ensure complete satisfaction, addressing any customer concerns

through telephone and email after their purchase.

• Commit to becoming an expert and gaining in-depth knowledge of our brand’s vehicle

accessories and technology.

• Maintains Customer Satisfaction scores at or above company standards.

• Follows Safeguards rules and regulations.

Qualifications:

• Excellent customer service skills.

• MUST be able to work EVENING SHIFTS, WEEKENDS, AND HOLIDAYS!!

• Steady work history and a commitment to starting a new career.

• Outgoing personality with expertise in developing relationships.

• Excellent appearance and verbal/written communication skills.

• Team-oriented.

• Basic computer skills.

• Submit to and complete MVR, background check, and pre-employment drug test.

• Valid driver's license with a good driving record.

We offer a competitive benefits package to all full-time employees, including health, dental, vision,

life, and disability insurance, and 401(K). We are an Equal Opportunity Employer (EOE).