Hospital Information Technology Manager*

Arrowhead Reginal Medical Center (ARMC) is recruiting for Hospital Information Technology Manager* who thrive in a collaborative environment where teamwork, customer service, innovation, and continuous improvement are valued. We are seeking leaders who can empower staff, build strong partnerships, and deliver reliable IT services and solutions that support patient care, hospital operations, and organizational goals. The Hospital Information Technology Manager* manages and leads an IT team in providing technology services and business solutions. The position combines managerial leadership with knowledge of IT operations, service delivery, project management, technology governance, financial and resource management, vendor management, and continuous improvement. Assignments may include enterprise and clinical applications, telecommunications, service desk and end-user services, technology procurement and asset management, information security, or other IT functions.

The Hospital Information Technology Manager* works closely with hospital leadership, clinical and operational departments, County Information Services, vendors, and other partners. The position oversees IT professionals, establishes staffing and resource requirements, manages projects and operational priorities, participates in budget planning and management, monitors staff and service performance, and promotes continuous improvement.

KEY ROLES & RESPONSIBILITIES: 

• Manages and leads assigned Information Technology staff and operations supporting hospital services and organizational needs.
• Oversees the delivery, support, and continuous improvement of enterprise, clinical, and other IT services and solutions.
• Develops and implements technology strategies, operational priorities, and service delivery improvements.
• Plans, manages, and monitors IT projects, resources, timelines, priorities, and deliverables.
• Establishes staffing and resource requirements and monitors staff performance and productivity.
• Develops and manages budgets, expenditures, and technology resources within assigned areas.
• Builds effective partnerships with hospital leadership, clinical and operational departments, County Information Services, vendors, contractors, and other stakeholders.
• Manages vendor relationships, contracts, and technology services to ensure quality, reliability, and cost-effectiveness.
• Supports technology governance, security, procurement, asset management, and compliance initiatives.
• Evaluates business and operational needs and recommends technology solutions that align with hospital and County strategies.
• Monitors service performance and customer needs and implements improvements to enhance reliability, responsiveness, and customer service.

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC)is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To learn more about our hospital. 

EXCELLENT BENEFITS!

To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU).

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

• Leadership and People Management: Lead, develop, motivate, and hold IT teams accountable.
• Customer and Stakeholder Partnership: Build effective relationships with clinical, administrative, operational, technical, and executive stakeholders.
• IT Service and Operations: Manage reliable, responsive, customer-focused technology services and operations.
• Strategic and Project Leadership: Translate organizational priorities into technology strategies and lead complex technology initiatives.
• Financial and Resource Management: Manage budgets, staffing, vendors, contracts, resources, and competing priorities.
• Risk and Problem Management: Identify, assess, communicate, and address technology, operational, security, and service-delivery risks.
• Communication: Effectively communicate complex technology issues, recommendations, and priorities to technical and non-technical audiences.
• Continuous Improvement: Use data, metrics, feedback, and operational experience to improve services, processes, and performance.