Hiring.Camp

Director, Client Services, Multifamily

Cw

·

Aug 28, 2026

Apply
Salary
$153k – $180k
Location
Chicago, Illinois, USA, United States of America
Workplace
Hybrid
Type
Full-time
Seniority
Director
Source
Workday

Description

Job Title

Director, Client Services, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

The Director of Client Services will represent Cushman and Wakefield's multifamily management platform locally and regionally and personify Cushman and Wakefield values of being inclusive, driven, collaborative, and insightful

Job Description

ESSENTIAL JOB DUTIES: 

  • Be the local market expert – intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective 

  • Be a product expert – understand the trends in apartment living in the MSA(s) 

  • Be a service expert – understand how our offering is uniquely positioned to drive value for clients 

  • Develop and nurture relationships with local developers, ownership groups as well as national institutional investors to support their growth efforts and relationship with Cushman and Wakefield 

  • Build and manage a pipeline of new multifamily property management prospects for region or state 

  • Complete underwriting and property operating expense analysis for Assets 

  • Support the Senior Managing Director of Client Services and local operations market leader(s) in growing the multifamily property management portfolio 

  • Run point on proposal and “pitch” processes as needed in support of regional growth 

  • Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc., necessary to support the growth of the portfolio  

  • Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing and new C&W multifamily clients 

  • Coordinate with internal operations leaders to support client contract negotiations 

 

COMPETENCIES:  

  • Proven track record of relationship building with institutional and private owners 

  • Attention to detail with proven follow up and organizational skills 

  • Team oriented with the ability to build consensus across all levels of the organization 

  • Strong communication skills: written, verbal, and presentation 

  • Ability to grow and maintain strong relationships over time 

  • “Passion for the pursuit” – enjoys and thrives on winning new business 

  • Ability to solve problems, handle multiple tasks, organize resources in support of client and internal deliverables   

  • Internally motivated self-starter 

 

IMPORTANT EDUCATION: 

  • Bachelor’s Degree required 

 

IMPORTANT EXPERIENCE:  

  • 5+ years of related experience 

  • 2+ years of Management experience 

 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. 

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 10 pounds occasionally, and/or up to 10 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects. 

 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

 




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $ 153,000.00 - $180,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Skills

UnderwritingCompliance

Similar Jobs

30

Director, Client Services

KHAITE·New York City, New York

3d ago

Client Services Director

Visiting Angels Greater Philadelphia·Philadelphia, Pennsylvania·Onsite

5d ago

Client Services Director

Us Oslrs·Greensboro, North Carolina

6d ago

Client Services Director

Dentsuaegis·India

6d ago

Director, Client Services

Matter Family Office·St. Louis, Missouri

2w ago

Director, Client Services

Xdinizioengage·Philadelphia, Pennsylvania·Hybrid

2w ago

Client Services Director

Emea Lumanity·London, England

3w ago

Client Services Director

Dlc Inc·Los Angeles, California·Hybrid

1mo ago

Client Services Director

Dlc Inc·Orange County·Hybrid

1mo ago

Client Services Director

Dlc Inc·San Francisco Bay Area·Hybrid

1mo ago

Director, Client Services

Med-Metrix·New Jersey, US·Remote

1mo ago

Director, Client Services

NJI Media LLC·Washington, District of Columbia·Hybrid

2mo ago

Director, Client Services

Thetradedesk·Tokyo, Japan

2mo ago

Director, Client Services

Gh·Palo Alto, California

3mo ago

Director, Client Services

Caatpension·Canada·Hybrid

4mo ago

Client Services Director

Us Lumanity·Morristown, New Jersey

5mo ago

Director, Client Services

AmTrust Financial·Southington, Connecticut

5mo ago

Director, Client Services

Viralnation·New York City, New York +1

7mo ago

Client Services Director

Employees Publicisgroupe·Madrid, Spain

1y+ ago

Senior Director, Client Services

Impiricus·Atlanta, Georgia·Remote

3d ago

Director, Client Services - Healthcare (Remote)

Access TeleCare·Dallas, Texas·Remote

4d ago

Associate Director, Client Services (Remote)

Silverback Strategies·Remote·Remote

5d ago

Associate Director, Client Services

WPP Media·Mumbai, Maharashtra

5d ago

Client Services Director | Dedicated Client

Sedgwick is the world·US·Remote

6d ago

Senior Director, Client Services B2B

Wpromote·New York City, New York·Remote

1w ago

Senior Director Client Services

Centricsoftware·France·Onsite

1w ago

Senior Director, Client Services

The Trade Desk·New York City, New York

1w ago

Director, Client Services & Operations - Authentic Live

Authenticbrandsgroup·New York City, New York·Onsite

1w ago

Associate Director, Client Services

Kobie Marketing·Boston, Massachusetts +13·Remote

1w ago

Associate Director, Client Services, UK

WPP Media·London, England

1w ago