Hiring.Camp

Contact Center Trainer

Ardent Health

·

Yesterday

Location
Brentwood, TN, US
Type
Full-time
Department
Human Resources
Education
Associate
Closing date
Today
Source
iCIMS

Description

Overview

Join our team as a remote, full-time, Referral Trainer.

 

Why Join Us? 

  

Thrive in a People-First Environment and Make Healthcare Better   

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.  
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.  

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities

  • The Referral Trainer ensures a world-class patient experience by designing and facilitating technical (EPIC) and soft-skill training for adult learners. 
  • Retains talent through a positive on-boarding, training, and transition experience.
  • Forms strong relationships and collaborates with Operations and other Support departments to develop and deliver recurrent education to Referral Coordinators. 
  • Applies adult learning principles and practices to continually improve curriculum and develop value-add continuing education. 
  • Develops industry-standard facilitator-led and web-based curriculum to enable the best patient experience. 
  • Has a positive cultural impact through engineering organizational learning within the referral team.  

Qualifications

Job Requirements:

  • Associate degree.

  • 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software.

  • Required Epic training certification.

  • Strong computer Skills, Word, Excel, and healthcare financial software.

Preferred Job Requirements:

  • Bachelor’s Degree.

Skills

ExcelEpicPatient Care

Similar Jobs

12

Contact Center Trainer

Tailored Brands · Houston, TX,US, US

1 month ago

Contact Center Trainer

MCI · Edwardsville, NS, CA · Remote, Onsite

3 months ago

Contact Center Trainer

MCI · Tampa, FL, US · Remote, Onsite

3 months ago

Contact Center Trainer

MCI · Addison, TX, US · Remote, Onsite

3 months ago

Contact Center Trainer

MCI · Mesilla, NM, US · Remote, Onsite

6 months ago

Contact Center Trainer

MCI · Pasig City, 00, PH · Remote, Onsite

6 months ago

Contact Center Trainer

MCI · San Fernando, PAM, PH · Remote, Onsite

6 months ago

Contact Center Trainer

MCI · Garden City, GA, US · Remote, Onsite

6 months ago

Contact Center Trainer

MCI · Wichita, KS, US · Remote, Onsite

6 months ago

Contact Center Trainer

MCI · Killeen, TX, US · Remote, Onsite

6 months ago

Contact Center Trainer (m/w/d)

Verisure · DE - Zentrale Ratingen, Germany · Hybrid

3 months ago

Contact Center Trainer (m/w/d)

Verisure · DE - Zentrale Ratingen, Germany · Hybrid

3 months ago