Hello there, people at TELUS Health are happy to greet you

TELUS Health is empowering every person to live their healthiest life. Guided by our vision to create a healthier future, we are leveraging the power of our cutting-edge technology and focusing on the uniqueness of each individual to create the future of health. As a leading global health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We're hiring a Platform Engineer (SRE) (m/w/d) for our new Platform Engineering Team, supporting global services. This is a hybrid role with at least 2 days per week in the office (Wednesdays and Fridays), and includes participation in an on-call rotation to support 24/7 global services.

The total compensation package consists of a base salary plus additional remuneration for on-call duties and further additional remuneration for taking part in incidents.

Your mission in a nutshell:

Keep our systems reliable, scalable, and secure. You'll combine SRE practices with SecOps responsibilities and bring software engineering thinking to infrastructure problems.

How you will spend your time:

• Help build and run our multi-account AWS infrastructure using Terraform/Terragrunt, including container platforms (ECS or Kubernetes)
• Maintain CI/CD and GitOps pipelines for containerized services and mobile apps
• Operate and help evolve the observability stack: logging, monitoring, tracing, and alerting
• Contribute to our internal developer platform to reduce toil and cognitive load
• Support compliance and governance across GDPR, ISO 27001, and SOC 2 Type II
• Take part in reliability practices: on-call rotation, incident response, and blameless postmortems

What you should bring to the table:

Experience level

• Mid-level: 3+ years in SRE, DevOps, or platform engineering. You've independently operated infrastructure, CI/CD, and database clusters in production environments with 15+ services.

Must-haves

• AWS: strong hands-on experience in multi-account environments
• Programming: Bash/Python/Go
• Linux OS: any major distribution (Amazon Linux, Alpine, Debian, Ubuntu)
• Infrastructure as Code: OpenTofu/Terraform/Terragrunt
• Container orchestration: AWS ECS or Kubernetes
• CI/CD and GitOps: CircleCI/GitHub Actions or equivalent; ArgoCD/FluxCD or equivalent
• Database: operational knowledge of MySQL or PostgreSQL
• Observability: tools covering logging, monitoring, tracing, and alerting

Nice-to-have's

• Security tooling: exposure to WAF (AWS WAF, Cloudflare, or equivalent) and secrets management (AWS Secrets Manager, HashiCorp Vault, or equivalent)
• Compliance and governance: familiarity with GDPR/ISO 27001/SOC 2
• AWS networking: understanding of VPC, Subnets, VPC Peering/Transit Gateway, VPN concepts
• SRE principles and incident response: prior participation in on-call rotations

Optional

• FinOps and AWS cost optimization: an advantage but not required
• Internal Developer Platform: having contributed to building or maintaining one

Interview process

1. Video call with Talent Acquisition: To find out more about your motivation and experience
2. Hiring manager interview: System design interview that focuses on your technical DevOps expertise 
3. Security/compliance interview: To discuss your security and compliance knowledge

What we offer:

What we stand for:

Customer First: We passionately put our communities and customers first
Embrace Change: We embrace change and innovate courageously
Grow Together: We grow together through spirited teamwork

A sneak peek into your benefits:

• Additional health insurance coverage for 900 EUR per year
• 30 days of remote work allowance
• Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using the Humanoo app)
• Subsidy for your UrbanSportsClub membership
• 70 EUR monthly cashback to cover daily expenses
• 500 EUR yearly personal learning and development budget
• Self-development days allowance (workshops, conferences, training sessions etc.)
• Team events and company events
• Referral bonus for employees
• Corporate benefits
• Free access to our Humanoo app!
• Employee Assistance Programme (EAP) for mental well-being

Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave.