- Location
- United Kingdom
- Workplace
- Onsite
- Department
- Manager
- Seniority
- Manager
- Source
- JOIN
Description
Located in the heart of Cardiff, our vibrant café serves exceptional **coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato**. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience.
## Tasks
We are seeking a motivated and hands-on **Store Manager** to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement.
## Requirements
**Key Responsibilities**
- Lead, train, and motivate the store team to deliver exceptional customer service.
- Oversee daily operations: opening, closing, inventory management, and merchandising.
- Ensure consistent product quality across all offerings – from barista coffee to bubble tea and gelato.
- Manage staff scheduling, payroll reporting, and performance reviews efficiently.
- Drive sales growth through great customer engagement and creative display management.
- Uphold high standards of hygiene, safety, and store appearance.
- Support product development, marketing, and seasonal promotions.
## Benefits
**Benefits & Perks**
- Competitive salary aligned with experience.
- **Profit-sharing incentive** based on store performance.
- Comprehensive training and ongoing professional development.
- Employee discounts across drinks and desserts.
- Opportunities for career growth within our expanding brand.
**How to Apply**
Send your CV and a short note about why you’d be a great fit for our Cardiff café to **HR at thebrewfactory co uk**
