Senior Specialist, Product Development (ISO 20022 / ISO 8583 | AI/GenAI, LLMs)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Development (ISO 20022 / ISO 8583 | AI/GenAI, LLMs)

Senior Specialist, Product Development

Overview:
Job Title: Senior Specialist, Product Development

Who are we: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Our Network platform strategy team is a multi-disciplinary team with ownership and accountability to envision & build the next generation of our core network. The network is the company's core strategic asset, directly driving over $8 billion in revenue and providing the platform for our other key services. The team’s goal is to ensure the long-term competitiveness of our card network versus alternatives, for existing and new payments use cases; and to grow revenue by delivering more value to our bank customers, as well as cardholders and merchants.

Role Overview

The role offers an opportunity to join the Network Product team driving multiple Mastercard products. As a Senior Specialist, Product Development, you will be responsible for:
Defining technical requirements using ISO 20022 and ISO 8583 message specifications for new products and platform capabilities.
Driving innovation using AI/GenAI technologies to improve product development, automation, operational efficiency, and engineering workflows.
Driving product strategy across authorization, clearing, settlement, and payment network processing domains.
Collaborating with cross-functional teams to manage message specifications and API-first product integrations.
Working with RESTful APIs, JSON/XML payloads, authentication mechanisms, and service integration frameworks.
Translating ISO 20022 / ISO 8583 specifications into scalable API-based service definitions.
Managing release readiness and supporting successful product and feature launches.
Presenting proposals, strategy, and progress updates to Product leadership and key stakeholders.
An Ideal Candidate Should Have
Bachelor’s degree or equivalent practical experience (required)
5+ years of Product Management / Product Development / Product Owner experience (preferred)
Strong hands-on experience in Cards & Payments domain (required)
Strong knowledge of ISO 8583 transaction flows and messaging standards (required)
Experience/knowledge of ISO 20022 standards and specifications management (preferred)
Good understanding of authorization, clearing, settlement, and payment network processing (required)
Experience with REST APIs, API-first product design, and JSON/XML payload structures (preferred)
Basic SQL/Python and analytical skills (preferred)
Practical hands-on exposure to AI/GenAI technologies (highly preferred)
Experience building, integrating, or experimenting with LLMs, AI automation solutions, prompt engineering, AI-assisted development tools will be a strong advantage
Ability to apply AI technologies to solve practical business or engineering problems (preferred)
Strong analytical, communication, presentation, and stakeholder management skills (required)
Ability to work independently, manage complex initiatives, and adapt to shifting priorities (required)
Passion for technology, innovation, payments, AI, and digital commerce (preferred)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.