Bodily Injury Claims Advisor

Temporary position for 12 months.

As a Bodily Injury Claims Advisor, you help serve and maintain business relationships with members and clients for all claims. You handle low-complexity auto insurance bodily injury claims. You investigate claims in accordance with the organization’s standards and policies. You draw on your sound decision-making skills to solve problems and develop solutions. You assist members, clients and practitioners. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Complete and preserve investigation materials to assess damage exposures in automobile related bodily injury claims

• Review reports and other documents and determine appropriate course of action in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction

• Work with any and all necessary parties involved in claims

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses  and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field

• A minimum of two years of relevant experience of direct experience in APD Claims

• Please note that other combinations of qualifications and relevant experience may be considered

Action oriented, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2026-07-21