Patient Services Coordinator

Company: SynergenX | Low T Center 
Location: Alliance, TX
Employment Type: Part-Time | Onsite
Compensation: $22.00 per hour
Weekly Hours: 20–30 hours

Bring Your Energy. Create Great Experiences. Make an Impact.

Join Our Growing Healthcare Team!

At SynergenX | Low T Center | HerKare, we specialize in hormone replacement therapy, weight management, and targeted wellness services. We're looking for a friendly, organized, and motivated Patient Services Coordinator who enjoys connecting with people and creating a welcoming experience for every patient.

If you're a natural people person who enjoys staying busy, helping others, and being part of a supportive team, this is a great opportunity to grow your healthcare career!

About the Role

As a Patient Services Coordinator, you'll be one of the first faces our patients see and an important part of keeping daily clinic operations running smoothly.

This position combines front-office responsibilities, customer service, administrative support, and assigned clinical duties under the direction of licensed providers. The ideal candidate is compassionate, detail-oriented, comfortable multitasking, and ready to jump in wherever needed.

What You'll Do

• Welcome patients, complete check-in, and coordinate appointments.

• Explain insurance benefits, coverage, and out-of-pocket costs in a clear and compassionate manner.

• Collect and process patient payments accurately.

• Maintain accurate patient and insurance information in the electronic health record (EHR).

• Answer phone calls and manage messages, emails, texts, and faxes.

• Complete daily cash reconciliation, end-of-day records, and bank deposits as assigned.

• Provide administrative support and help maintain efficient clinic flow.

• Keep the front desk and waiting area clean, organized, and welcoming.

• Assist with patient rooming and assigned clinical duties under provider direction, consistent with training and applicable requirements.

• Monitor inventory and keep clinic supplies, snacks, and supplements stocked.

• Attend required team meetings and training.

• Protect patient confidentiality and follow HIPAA requirements, safety standards, and clinic policies.

What We're Looking For

• High school diploma or GED required.

• Previous medical office, medical assisting, or healthcare experience preferred.

• Excellent customer service, communication, and interpersonal skills.

• Comfortable discussing insurance, billing, and payment questions.

• Basic computer skills; EHR and Microsoft Office experience preferred.

• Strong organization, attention to detail, and multitasking abilities.

• Dependable, team-oriented attitude with a willingness to learn.

• Ability to successfully pass a criminal background check.

Schedule & Availability

Clinic Hours:

• Monday: 8:00 AM – 5:00 PM

• Tuesday: 8:00 AM – 7:00 PM

• Wednesday: 8:00 AM – 1:00 PM

• Thursday: 7:00 AM – 5:00 PM

• Friday: 8:00 AM – 5:00 PM

• Saturday: 8:00 AM – 12:00 PM

Part-Time Schedule: 20–30 hours per week.

Saturday Availability: Must be available to work 2–3 Saturdays per month.

Team members are expected to arrive 15 minutes before their scheduled shift. All time worked must be accurately recorded.

Why You'll Love Working With Us

• Competitive pay of $22 per hour.

• Two full weeks of paid training.

• Scrubs provided.

• Employee discounts.

• Clinics closed for six major holidays.

• Opportunities for professional growth.

• A supportive, collaborative, and patient-focused team.

Work Environment & Physical Requirements

• Onsite clinical setting with direct patient interaction.

• Ability to sit, stand, and move throughout the clinic.

• Ability to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodations as applicable.

Ready to Join Us?

If you're passionate about helping people, enjoy working with a team, and want to build your career in healthcare, we'd love to hear from you!

Important Information About Your Application

All applications and candidate communication are managed directly by our Talent Acquisition team. Please do not contact the clinic or Human Resources regarding your application status. If your qualifications match the position, Talent Acquisition will contact you directly regarding next steps.

AI Note-Taking Disclosure

We may use an AI-assisted tool during the interview process for note-taking and documentation purposes. AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position.

Equal Opportunity Employer

We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.