Manager, Food & Beverage

Description

The Food & Beverage Manager is responsible for overseeing all aspects of restaurant and bar operations to deliver exceptional service, quality, and hospitality in alignment with Gravity Haus standards. This role manages day-to-day F&B operations, including dining outlets, bar service, and events, while ensuring profitability, efficiency, and compliance with health and safety standards. The F&B Manager plays a key leadership role in training, coaching, and motivating team members to create memorable experiences for guests and members alike.

Key Responsibilities 

Operational Leadership

• Oversee daily operations of the restaurant, bar, and related outlets, ensuring smooth and efficient service.
• Monitor quality, presentation, and consistency of food and beverage offerings.
• Partner with the culinary team to align menus, specials, and promotions with guest preferences and brand standards.
• Ensure compliance with health, safety, and sanitation regulations.

Financial Management

• Develop and manage budgets, forecasts, and financial goals for the restaurant and bar.
• Monitor labor, beverage, and food costs, implementing strategies to maximize profitability.
• Manage inventory processes, including ordering, receiving, and stock control of food, beverages, and supplies.

Team Leadership & Development

• Recruit, hire, train, and mentor F&B staff, ensuring alignment with Gravity Haus values and service standards.
• Assist in creating staffing schedules and oversee labor allocation to balance efficiency and guest needs.
• Foster a positive, team-oriented culture that encourages accountability, growth, and recognition.
• Lead pre-shift meetings to communicate goals, events, and expectations.

Guest Experience & Service

• Act as the primary point of contact for guest inquiries, feedback, and escalated service issues.
• Promote a culture of haus’pitality by ensuring all staff provide friendly, knowledgeable, and attentive service.
• Coordinate special events, private dining, and bar activations to enhance the guest and member experience.

Bar Oversight

• Manage bar operations, including drink menus, cocktail development, and product offerings.
• Maintain vendor relationships for beer, wine, and spirits, ensuring diverse and appealing selections.
• Train bar staff on mixology, responsible alcohol service, and guest engagement.

Collaboration & Communication

• Work closely with the General Manager, Executive Chef, and other property leaders to ensure seamless coordination across departments.
• Support cross-functional initiatives to drive membership value, event participation, and overall guest satisfaction.
• Serve as a brand ambassador, embodying the Gravity Haus lifestyle and values.

What We’re Looking For

• 3+ years of experience in restaurant, bar, or F&B management (hotel or resort environment preferred).
• Strong knowledge of food and beverage operations, including bar management, cost control, and service standards.
• Proven leadership skills with experience hiring, training, and motivating diverse teams.
• Excellent communication, problem-solving, and conflict resolution abilities.
• Financial acumen with experience in budgeting, forecasting, and cost management.
• Working knowledge of POS systems, inventory management, and scheduling software.
• Food Safety Manager Certification and TIPS (or equivalent) certification preferred.
• Appreciation for and commitment to sustainability, the outdoors, and personal growth.

Physical Requirements

• Ability to stand and work on feet for extended periods.
• Ability to lift and carry up to 50 lbs.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.