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Assistant Manager - HR Communication

Gentingmalaysia

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Location
Genting Highlands, Malaysia
Type
Full-time
Department
Marketing
Seniority
Manager
Experience
3+ years
Source
Workday

Description

Company:

RWB Genting Malaysia Berhad

Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group

Communication & Content Development


  • Plan, create, and manage internal communication materials including announcements, newsletters, circulars, HR updates, and intranet content.
  • Ensure messages are clear, consistent, and aligned with the organisation’s tone and communication standards.
  • Support HR functions (L&D, Talent, Engagement, Welfare, Performance, etc.) with content creation and communication planning.
  • Campaign & Initiative Support
  • Coordinate internal campaigns such as engagement programmes, HR roadshows, health & wellness initiatives, and recognition events.
  • Draft communication plans to support key HR projects and change management efforts.
  • Intranet & Platform Management
  • Manage content updates on the HR portal, ensuring accuracy, timeliness, and relevance.
  • Partner with IT or Digital teams to improve user experience for HR communication channels.

Employee Engagement Support

  • Develop and support storytelling content, employee spotlights, FAQs, talking points, and key messages that strengthen connection, understanding, and transparency across the organisation.
  • Coordinate engagement activities involving senior leadership, such as town halls, leadership messages, employee dialogues, video updates, and skip-level conversations to enhance visibility and trust.
  • Assist in planning and executing internal campaigns that promote culture, values, employee achievements, and organisational priorities.
  • Gather employee feedback, analyse insights, and recommend improvements to enhance the effectiveness of communication and engagement initiatives.
  • Support ongoing efforts to maintain a positive employee experience and foster a more connected and informed workforce.

Analytics & Reporting

  • Track engagement metrics (click rates, feedback, participation rates) and propose improvement strategies.

Qualification / Competencies:

  • Bachelor’s Degree in Communications, Human Resources, Business, Marketing, or related field
  • 3–5 years of experience in internal communication, employee engagement, HR communication, or content creation.
  • Experience managing intranet platforms, internal announcements, newsletters, or employee campaigns.
  • Familiarity with digital communication tools (e.g., SharePoint, Canva, email marketing tools) is an advantage.
  • Strong stakeholder management experience, including working with cross-functional teams.
  • Demonstrated ability to coordinate communication projects from planning to execution. 
  • Excellent writing, editing, and proofreading skills with strong attention to tone, clarity, and consistency.
  • Ability to translate complex information into simple, engaging messages for staff at all levels.
  • Strong planning and organisational skills with the ability to manage multiple deadlines.
  • Skilled in creating employee-focused content, storytelling, and driving engagement initiatives.

Skills

Email MarketingChange Management

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