- Location
- Milan, Italy · Home Office
- Type
- Full-time
- Department
- Engineering
- Experience
- 30+ years
- Education
- Certification
- Closing date
- Today
- Source
- Workday
Description
We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Italy, primarily in the Verona Region.
At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.
Your Mission
- You install, maintain, repair, and troubleshoot our industrial 3D printers at customer sites.
- You act as a competent and reliable point of contact for our customers by delivering system introductions and basic training sessions.
- Besides, you provide remote advice and technical support to customers and colleagues.
- You support customers in service cases and manage requests through the escalation process.
- As part of your development in the role, you participate in intensive in-house training on our machines and our technology at our sites in Germany.
Your Talents
- Certification within electrical or mechanical engineering or a similar apprenticeship
- Professional experience as a Field Service Technician or in a comparable technical service role, combined with confident customer interaction
- Sound knowledge of complex industrial machinery, including electrical and mechanical components; ideally experience with laser application machinery
- Good IT skills (SAP, MS Office applications)
- Valid driver’s license
- Willingness to travel within the EMEA region and to Germany for training purposes
- Fluent in Italian and English language
Our Benefits
- Work from your home base and travel directly to customer locations throughout the region
- Full-time, permanent position with flexibility in planning your schedule according to customer needs
- Attractive compensation package including a performance-based annual bonus at the end of the fiscal year
- Company car that can be used privately
- Targeted further education opportunities
Are you in?
We are looking forward to your application via our online system! If you have any questions, feel free to contact Lea Seestaller via [email protected].
Please understand that we cannot accept applications by e-mail.
Our Vision:
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.
We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.