Assessment & Referral Clinician / Therapist – Behavioral Health

Location: Springfield, Missouri 65803
Employment: Full-time and PRN opportunities
Schedule: 12-hour day and overnight shifts available; day shift is 7:00 a.m.–7:00 p.m. and 7:00pm - 7:00am
Work setting: In-person, inpatient psychiatric hospital

Perimeter Behavioral of Springfield is seeking an Assessment & Referral Clinician to support patients and families seeking behavioral health services. You’ll handle inquiries, conduct intake interviews and assessments, help determine the appropriate level of care, and coordinate with referral sources and hospital teams. Strong communication and customer service skills are essential in this fast-paced, collaborative role.

What you’ll do

• Respond to a high volume of public and professional inquiries using a multi-line telephone system.

• Conduct initial screenings, intake interviews, and assessments to help determine the appropriate level of care.

• Assess psychosocial and emotional needs across age groups, including the needs of children, adolescents, adults, and older adults.

• Explain service options and coordinate appropriate next steps, such as an initial consultation, direct admission, or outpatient referral.

• Coordinate daily communication with patients, families, referral sources, and hospital teams.

• Work with the business office and utilization review teams to coordinate insurance verification.

• Coordinate with clinical, nursing, business office, and business development staff to support timely patient care.

• Schedule intake appointments; track inquiries, assessments, and admissions; and update bed and assessment boards.

• Follow up with professional and agency referral sources regarding patient disposition.

• Document, collect, and organize inquiry and assessment data to support referral development.

• Respond to patient and family concerns in accordance with policy and communicate important information to the supervisor.

• Participate in hospital safety programs and drills, follow communication channels, and support departmental operations as needed.

• Work respectfully with colleagues and contribute to hospital and department goals. Perform other related duties as assigned.

Qualifications

• Graduate of an accredited Registered Nurse program or a master’s degree in psychology, behavioral health, or a related field.

• Strong written and verbal communication, customer service, and organizational skills.

• Ability to manage multiple inquiries, solve problems constructively, and work both independently and as part of a team.

• Professional judgment and conduct, with respect for patient safety, privacy, and applicable legal and ethical responsibilities.

Preferred experience

• Experience in behavioral health assessment and/or treatment.

• At least one year of experience in an inpatient behavioral health setting.

Benefits

• Health, dental, and vision insurance

• Flexible spending account and health savings account

• Life insurance

• 401(k)

• Paid time off

• Referral program

About Perimeter Healthcare

Perimeter Healthcare provides behavioral health services for children, adolescents, adults, and older adults in a range of care settings. Our teams are guided by CARE: Compassion, Accountability, Respect, and Empowerment. Learn more at perimeterhealthcare.com.

Equal Opportunity Employer

Perimeter Behavioral Health is an equal opportunity employer committed to an inclusive workplace. We provide equal opportunity in recruitment, training, and selection regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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