Dispatch Monitor - MH Dept. 522

Management Level:

Class 4

Work Shift:

B Shift (United States of America)

Dispatch Monitor: The Dispatch Monitor is responsible for coordinating warehouse automation systems, managing outbound workload flow, and ensuring customer shipments are completed accurately and efficiently. This position serves as the central point of control between SCADA, WMS, Exacta, SBS, depalletizing operations, crane operations, and shipping. The Dispatch Monitor must continuously monitor system activity, identify bottlenecks, prioritize product flow, and make real-time operational decisions to ensure on-time shipment performance.

Essential Duties and Responsibilities

Load Management

• Monitor all scheduled outbound loads within SCADA.
• Identify loads that are short products and take corrective action to prevent shipment delays.
• Order inventory through the Warehouse Management System (WMS) to complete outbound loads.
• Ensure customer orders are fulfilled according to shipping schedules and priorities.

Automation and System Monitoring

• Utilize Exacta to monitor picking activity from SBS.
• Track order progress and ensure picks are flowing appropriately to support outbound demand.
• Monitor automation system performance and escalate issues when necessary.
• Coordinate with maintenance and operations teams to resolve flow interruptions.

Product Flow Management

• Monitor box flow throughout the warehouse system.
• Prioritize pallets require depalletization to maintain shipping schedules.
• Ensure product is routed to the correct warehouse level and destination.
• Actively balance workload between automation systems and shipping requirements.

Inventory and Accuracy Control

• Minimize unnecessary movement of inventory.
• Reduce the number of boxes requiring return to SBS or crane storage locations.
• Identify and resolve inventory flow discrepancies.
• Support inventory accuracy through system monitoring and verification.

Operational Decision Making

• Evaluate multiple priorities simultaneously and make real-time decisions affecting shipping performance.
• Communicate operational risks and potential delays to supervisors and management.
• Adjust work priorities based on customer commitments, product availability, and system constraints.
• Coordinate activities between shipping crews, crane operators, depal operators, and inventory personnel.

Reporting and Communication

• Maintain accurate records of load status and operational issues.
• Provide shift pass-down information regarding load completion, shortages, and system concerns.
• Communicate effectively with supervisors, dispatch personnel, shipping departments, inventory control, and maintenance teams.

Required Knowledge, Skills, and Abilities

• Advanced understanding of warehouse operations and material flow processes.
• Working knowledge of SCADA, WMS, Exacta, and SBS systems.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent decision-making abilities with minimal supervision.
• Strong communication and organizational skills.
• High attention to detail and inventory accuracy.
• Ability to identify operational inefficiencies and implement corrective actions.

Preferred Qualifications

• Experience in shipping, warehousing, inventory control, automation systems, or logistics operations.
• Demonstrated proficiency with warehouse management and automation software systems.
• Previous experience coordinating shipping activities or monitoring automated warehouse processes.

Requirements: The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without reasonable accommodation. Standing, walking, bending, stretching, climbing, pushing, pulling, lifting and reaching are required. These positions work in a cold / hot, damp environment and slippery surfaces.

Team Member must be dependable, work well with others, self-motivated and willing to come in early and stay late, when necessary. Team Member must have less than 4 attendance points at the time of this posting and a good safety record (NO Safety suspensions) within the last 12 months.

This position is slated for team members who are currently working at this facility or complex only. Team members interested in transferring into this position from another Tyson facility should express interest through their local HR Partner.

 

Relocation Assistance Eligible:

No

Referral Payout Eligible:

No

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.