Payment Processor (Monterrey)

Description

Sequium Asset Solutions where Tomorrow is Today.  

Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability, through the application of our five core values: Leadership, Training, Talent Acquisition, Rewards and Technology.  We have transformed the Receivables Management process through technology that digitizes the customer communication experience.  We are currently searching for a Payment Processor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process Repay credit card payments, including weekend and evening activity; enter Pay Ready credit card payments into Pay Ready.

Process ACH payments during assigned morning and afternoon cycles, including Freedom Debt Relief and Global Holdings ACH payments.

Process incoming electronic wire and ACH payments and special remit ACH/credit card runs; apply the appropriate transaction dates for ACH pulls.

Post and research electronic direct payments from Vivint, Hancock, Fortia, Pay Ready, Western Dental, Rollins, and NCB, as applicable.

Handle credit card disputes and retrievals; pull chargeback reports and complete credit card chargeback reconciliations.

Process ACH returns and complete ACH return/reconciliation reporting.

Complete Repay reconciliations (Latitude versus batches and bank versus batches), ACH and wire reconciliations, and other assigned electronic payment reconciliations.

Use bank transaction reports to research and allocate incoming electronic credits and debits.

Maintain and follow up on the deposits-not-posting log, accounts returned/pending client approval log, and other assigned electronic payment exception logs.

Prepare daily payment-by-trust-account and daily payment processing reports.

Prepare assigned monthly and end-of-month reports, including overpayments, NCB payment recap, Comenity Bank payment recap, and deleted payment plans.

Assist with overpayment processing, departmental inbox management, and electronic payment research and resolution.

Support client and internal audits by retrieving electronic payment records, documenting activity, and assisting with resolution of audit findings.

Complete ad hoc payment-processing reporting and other related projects as assigned.

Requirements

 KEY SKILLS AND REQUIREMENTS

Proficiency with Microsoft Office, particularly Excel; ability to work accurately with transaction reports and reconciliations.

Ability to enter and verify payment data accurately, research discrepancies, and manage multiple deadlines.

Ability to handle confidential consumer, client, banking, and payment information securely.

Clear communication with colleagues, Client Services, and other internal departments.

Ability to learn and use assigned payment platforms and reporting systems, including Repay, Pay Ready, and Latitude, as applicable.

UNIQUE WORK CONDITIONS:

• Position requires overtime during the end of the month.
• Position requires some other overtime to ensure that daily tasks are completed.
• This will be a staggered position to ensure that the 6PM daily closure is covered every day.