Sales Admin & Ops Sr Coord

Overview

This position will be part of the GBS organization supporting Frito Lay North America business retail customer team. The GSS analyst is critical to maintain store creation, chain maintenance both on internal systems and external systems. The analyst will be working with the Lead analyst who will channel work on various work groups mentioned above or outside of it. The analyst role is business impacting and time bound; accuracy and timeliness of completion of tasks is critical for the GSS team’s success in turn the sales teams’. The GSS analyst will be expected to work on transformation initiatives of their respective processes and bring in their learnings to streamling, automate and effectively lay down processes with the Lead analyst support. 

Responsibilities

Functional Responsibilities

• As GSE MDM analyst Process New Customer set up on SAP, ensuring conformance to established data quality standards and service level agreements
• Execute monthly run change requests from the Field Sales team
• Maintain customer master file for new store and equipment order information.
• Send timely field communications on store openings and equipment order confirmations.
• Process new store creations and equipment order requests within 48 hrs, ensuring complete and accurate information.
• Run reports on BOBJ to validate the store set up and chain information.
• Highlight process gaps and inefficiencies and proactively seek solution to increase service level efficiency.
• Well versed with advanced excel and Power BI to maintain the monthly wiring dashboards and weekly reports.
• Good to have power automate/power apps expertise.
• Hands on raising ServiceNow requests.

Qualifications

People Responsibilities

• Develop winning relationships with Cluster Sales Leadership team and other key stake holders within the Cluster business, ensuring highest levels of agility and support are provided

Support the Cluster Sales Lead with all initiatives to improve GBS service offerings

• Master’s degree qualified in Business.
• Exceptional written and oral communication, adapting approach by situation and audience
• Excellent organisation and prioritisation skills
• Proactive, responsive and results driven
• High attention to detail

Essential

• Fluent English with excellent interpersonal skills.
• Highly proficient in Microsoft Office programs.
• Collaboratively and proactively works with multi-functional teams.
• Dynamic, organized and able to handle competing priorities