Corporate Receptionist - Part Time

Description

ABOUT US:
WDC Kitchen & Bath Center is Southern California’s premier retailer and builder distributor of home appliances and plumbing fixtures. For over 40 years, we have proudly served homeowners, contractors, designers, and builders with exceptional products, expert guidance, and world-class customer service. As we continue to grow, we are looking for a dynamic and driven Receptionist to join our team and contribute to our continued success.

POSITION SUMMARY:
As Reception at WDC Kitchen & Bath Center, you will be responsible for supporting the customer experience by providing a welcoming environment and assisting solutions by the transferring of incoming phone calls. This role is ideal for a motivated professional who finds satisfaction in connecting with people over the phone.

KEY RESPONSIBILITIES:

• Promptly, accurately, professionally and courteously receive a high volume of telephone calls.
• Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails.
• Records and relays messages to Showroom and Office team members as directed and requested while keeping professionalism, clarity, and confidentiality.
• Engage with Customers professionally and courteously with genuine concern for their WDC experience needs.
• Promptly greets every person entering the reception area within WDC Customer Experience guidelines.
• Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately.
• Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department.
• Signs for deliveries when necessary and notifies recipients.
• As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry.

ROLE REQUIREMENTS:

• 1-2 years’ experience within a luxury retail, customer service, or similar role preferred.
• Proficiency in MS Office
• Good organizational skills
• Able to communicate clearly verbally and in writing, and demonstrate good listening skills
• Minimum High school diploma or GED required
• Ability to change direction as priorities shift and adapt to changing circumstances
• Schedule Availability: Wednesday - Saturday 9:00am to 5:30pm
• Working environment & conditions: General showroom setting; frequently standing and sitting options while using computer and phone. Required to wear comfortable and appropriate clothes within Business Professional Standards.

WHAT WE OFFER:

• Starting Pay Range: $19.00 - $22.00 an hour
• Paid sick leave
• Opportunities for professional growth and advancement

How to Apply:
If you’re ready to join a respected industry leader and make an impact in a growing market, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role.

Required to wear comfortable and showroom appropriate clothes within Business Professional standards.

WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We participate in E-Verify.