- Location
- Mumbai, Maharashtra, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Mid
- Experience
- 2+ years
- Education
- High School
- Industry
- Technology
- Category
- Customer Support
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Oracle Cloud
Overview
As a Customer Care Executive, you'll be the face and voice of the company, providing support to customers via phone, email, and chat. Your responsibilities include handling inquiries and complaints, providing product information, maintaining customer satisfaction, collaborating with internal teams, and documenting interactions. You'll need a high school diploma, minimum 2 years of customer care experience, excellent communication skills, CRM proficiency, and fluency in English. Additional language skills are a plus.
Skills
Languages
About Digitide Solutions Limited
Digitide Solutions Limited is a company with over 20 years of experience, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. They have a global presence across 40 locations in 5 countries with 55,000 associates.