Inside Sales Rep

Description

Summary: Sells products to business and industrial establishments, individuals at branch location or over the telephone by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

· Compiles lists of prospective customers for use as sales leads, based on information from the inquiries, trade shows, direct mail responses, suppliers, business directories, internet websites and other sources.

· Makes outbound lead follow-up calls to potential and existing customers by telephone and email to sell products and services.

· Handles inbound sales calls to convert calls into sales. Handle incoming calls concerning status of customers tires for recap and repair. Handle all walk-in sales calls. You must be professional, friendly and courteous when dealing with customers both on and off the phone.

· Overcomes technical and price objections of prospective customers.

· Provides product demos to customers on request.

· Writes up national account delivery receipts for road calls and takes orders from national account customers. Assist billing clerk as needed. Start billing for next day’s deliveries.

· Work with route drivers and salesman every morning to expedite tags, workorders and national account billing. Pre-delivery work should be started the day before, with a phone call being made to the account for any needs.

· Emphasizes product features, quotes prices and prepares sales orders for orders obtained.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

· Problem Solving: Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.

· Interpersonal Skills: Focuses on solving conflict, not blaming; Listens to others without interrupting;

Remains open to others' ideas and tries new things.

· Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

· Written Communication: Able to read and interpret written information.

· Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; P u t s success of team above own interests.

· Organizational Support: Follows policies and procedures; Ready to start work on time and work diligently throughout the day. Clean up after yourself so you can find all tools and supplies rapidly when you need them. Ask appropriate supervisor for items if you cannot find what you need in a timely manner.

· Organizing: Prioritize and plan work activities; Uses time efficiently.

· Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions;

· Quality: Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.

· Quantity: Meets productivity standards; Works quickly and efficiently.

· Safety and Security- Follows safety and security procedures; Reports potentially unsafe

conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands 

Benefits include ( but not limited to)

• Top Industry Wages/ competitive pay
• Full health benefit package 
• 401K with company match
• Paid holidays and PTO days