- Location
- Breukelen, UT, Netherlands
- Workplace
- Onsite
- Type
- Full-time
- Department
- Administration
- Seniority
- Associate
- Education
- Bachelor
- Industry
- Security
- Category
- Business Development
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
As a Customer Success Lead (Solution Support), you'll manage and develop physical security services for Securitas' international clients. You'll take ownership of service delivery after implementation, ensuring agreements are followed in practice. You'll operate at the intersection of operations, control room, technology, and client organization, serving as the main contact for both internal teams and external stakeholders. Responsibilities include monitoring service agreements, identifying deviations, taking corrective action, and ensuring predictable, executable, and controlled service delivery. You'll use reports and performance indicators to improve operations and advise clients.
Languages
About Securitas Nederland
Securitas is a security organization with over 5,000 colleagues in Netherlands and active in 44 countries, combining expertise, technology and data to ensure security for clients.