- Location
- Los Angeles, California, United States · published · Jersey City, New Jersey, United States · Dallas, Texas, United States · Houston, Texas, United States · Atlanta, Georgia, United States · Chicago, Illinois, United States
- Department
- Operations
- Seniority
- Manager
- Source
- Workable
Description
- Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance with company standards and performance metrics.
- Implement and enforce OSHA safety standards, including regular safety drills and compliance audits.
- Maintain accurate records of warehouse operations and generate periodic reports on operational performance and compliance.
- Develop, implement, and continuously monitor quality control and quality assurance processes.
- Analyze operational performance data to drive continuous improvement and optimization across all processes.
- Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery.
- Manage budgets, control costs, and monitor key performance indicators (KPIs) for warehouse and delivery operations.
- Lead daily operational meetings and conduct team performance evaluations.
- Recruit, onboard, and manage relationships with DSP partners.
- Design and implement training programs to enhance service quality and operational efficiency.
- Oversee regional fleet operations, including task allocation, cost efficiency, and vehicle utilization optimization.
- Manage both in-house and outsourced fleet resources to maximize capacity and efficiency.
- Continuously optimize pickup models, logistics processes, and resource planning strategies.
- Collaborate with internal teams and external partners to ensure smooth and aligned operations.
- Handle daily operational issues and respond quickly to emergencies or unexpected situations.
Benefits
<p>· 7 PTO days</p><p>· 5 Paid Sick Leave Days</p><p>· 6 Paid Holidays</p><p>· 401K </p><p>· Medical insurance, Dental and Vision Insurance, STD/LTD </p>