- Salary
- $23+/hr
- Location
- Philadelphia, Pennsylvania
- Type
- Full-time
- Seniority
- Manager
- Source
- BetterTeam
Description
Residential Manager
Lead with Purpose. Create Safe, Empowering Homes.
Are you a strong leader who is passionate about supporting individuals with intellectual and developmental disabilities to live meaningful, independent lives? We are seeking a Residential Manager to oversee 2–3 community living arrangements (CLAs) and lead teams of Direct Support Professionals in creating safe, structured, and empowering residential environments.
This is a full-time, hourly leadership position eligible for overtime (as approved). The Residential Manager works a 40-hour week with flexibility to respond to emergencies, staffing needs, and critical program matters.
THREE POSITIONS AVAILABLE!
HOURS: SUNDAY - THURSDAY 7AM -3PM
TUESDAY-SATURDAY 3-11PM
SUNDAY - THURSAY 11P-7A
$23.03/HOUR
THREE POSITIONS AVAILABLE!
HOURS: SUNDAY - THURSDAY 7AM -3PM
TUESDAY-SATURDAY 3-11PM
SUNDAY - THURSAY 11P-7A
$23.03/HOUR
What You’ll Do:
Lead & Supervise:
- Provide direct supervision to Lead DSPs and Direct Support Professionals.
- Serve as a role model for professionalism, accountability, and person-centered care.
- Conduct performance oversight, coaching, training, and development.
- Manage staff scheduling and monitor payroll compliance.
- Participate in on-call rotation and emergency response coverage.
Oversee Residential Operations:
- Ensure daily structure, staffing coverage, and regulatory compliance at assigned homes.
- Maintain consumer files, training documentation, and EHR accuracy.
- Conduct quality inspections and review progress notes regularly.
- Monitor medication administration and ensure staff are properly trained and certified.
- Complete monthly fire drills and ensure home safety standards are maintained.
- Monitor overtime and maintain alignment with program budgets.
Support Individuals Served:
- Promote independence, dignity, and community integration.
- Assist with daily living skills including meal preparation, hygiene, and household management.
- Monitor and respond to crisis situations using best practices.
- Communicate significant behavioral or medical concerns to supervisors.
- Advocate for community resources and coordinate medical appointments.
- Ensure a meaningful day and structured activities for individuals served.
Training & Development:
- Conduct in-home orientation and competency-based training for staff.
- Monitor training compliance and documentation.
- Observe and complete medication practicums.
- Facilitate individual-specific trainings such as “Getting to Know Me.”
- Ensure staff meet state credentialing requirements.
What We’re Looking For:
Leadership & Professional Competencies:
- Effective communicator with strong interpersonal skills.
- Ethical and accountable leader.
- Organized and detail-oriented.
- Skilled in conflict resolution and problem-solving.
- Committed to cultural humility and inclusion.
- Strong customer service orientation (internal and external).
- Ability to manage multiple homes and competing priorities.
Regulatory & Operational Knowledge:
- Understanding of state-specific regulations and compliance standards.
- Experience with EHR documentation systems.
- Knowledge of medication management and oversight.
- Ability to manage consumer funds per regulatory guidelines.
- Competence in assessments such as SIS or ICAP (state dependent).
Why Join Us?
- Opportunity to lead and shape residential culture.
- Meaningful, mission-driven work.
- Professional growth and credentialing opportunities.
- Collaborative leadership environment.
- Direct impact on quality of life for individuals served.
This role is ideal for a hands-on leader who is comfortable working in ratio, supporting staff development, and ensuring operational excellence across multiple homes.
Skills
EHRComplianceCustomer Service