- Salary
- $19+/hr
- Location
- Philadelphia, Pennsylvania, US
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Lead
- Experience
- 2+ years
- Education
- High School
- Source
- BetterTeam
Description
Lead Direct Support Professional (LDSP)
RHD | Community-Based Residential Services
$19/hour
Sunday - Thursday 3-11pm
Sunday-Thursday 7a-3pm
Tuesday-Saturday 3p-11p
$19/hour
Sunday - Thursday 3-11pm
Sunday-Thursday 7a-3pm
Tuesday-Saturday 3p-11p
Are you an experienced Direct Support Professional ready to step into a leadership role? Do you enjoy mentoring others while continuing to provide hands-on support?
RHD is seeking a dedicated Lead Direct Support Professional (LDSP) to support program operations and serve as a mentor to DSP staff, while continuing to provide high-quality, person-centered care to individuals with Intellectual and Developmental Disabilities and behavioral health needs.
This is a working leadership role — perfect for someone who leads by example.
What You’ll Do:
Staff Leadership & Mentorship:
- Support the Site Supervisor in daily program operations.
- Mentor, train, and coach Direct Support Professionals.
- Observe and provide feedback to ensure Individual Service Plans (ISPs) are implemented effectively.
- Model professionalism, positive communication, and trauma-informed care.
- Collaborate with management and internal departments to maintain high-quality service delivery.
Direct Care & Individual Support:
- Provide direct care in accordance with each individual’s ISP.
- Support skill-building and independent living development.
- Create and maintain organized, structured environments tailored to individuals’ needs.
- Ensure services meet all state, local, and federal regulations.
Program Operations:
- Assist management in preparing for daily program operations.
- Help maintain organized systems within assigned homes.
- Support compliance and quality assurance efforts.
- Complete additional duties as assigned.
Who You Are:
You are dependable, organized, and confident in your ability to guide others. You lead through example, patience, and strong communication skills. You understand trauma-informed care and the importance of creating safe, respectful environments.
You’re ready to take the next step in your human services career while staying connected to direct support work.
Qualifications:
- High School Diploma or GED required (Associate’s or Bachelor’s degree preferred).
- At least 2 years of experience supporting individuals with IDD and/or mental health needs.
- Understanding of trauma-informed care principles.
- Basic computer skills (email, documentation systems, time entry).
- Valid driver’s license.
- Must pass required employment screenings, including FBI clearance (if applicable).
Work Environment:
- Work is performed in participants’ homes.
- Position includes direct care, mentorship, and operational responsibilities.
- Flexible scheduling may be required.
Why Join RHD?
At RHD, we believe leadership starts at every level. Our Lead DSPs are critical in building strong teams and empowering individuals to live meaningful, independent lives in their communities.
If you're ready to grow your leadership skills while continuing to make a direct impact, we’d love to hear from you.
Skills
Compliance
