Program Coordinator

Description

Compensation Overview

At Integrated 3D LLC, we are committed to providing our employees with a comprehensive and competitive benefits package that supports both their professional and personal well-being.

Compensation includes:

• 100% employer paid Medical, Dental and Vision for Employee (includes spouse and children)
• 100% employer paid Life Insurance
• 401(k) plan matching; we will contribute equivalent to 4% of your income when you contribute 5% of your income to your retirement plan
• Tuition reimbursement program to help cover the cost of further education
• Potential for generous monthly bonuses based on company performance
• Voluntary Life Insurance
• Disability Insurance
• Accident Insurance
• Critical Illness Insurance

Position Summary:

As a Program Coordinator at i3DMFG, you will be primarily responsible for managing and streamlining processes between Sales, Engineering, Operations, Quality and Shipping. This position ensures smooth communication, efficient scheduling, and successful execution of projects by coordinating resources, tracking progress, and addressing roadblocks. 

Key Responsibilities:

• Develop and maintain project schedules, ensuring alignment across departments.
• Monitor deadlines and milestones, proactively addressing potential delays.
• Coordinate resource availability to meet project and customer demands.
• Entering job orders and creating routings in the system for new purchase orders.
• Work collaboratively and communicate clearly with management to ensure timely delivery on agreed, realistic customer schedules.
• Act as the central point of contact between Sales, Engineering, Operations, Quality and Shipping.
• Facilitate regular meetings to align teams on project status, priorities, and challenges.
• Ensure all stakeholders have the necessary information and documentation to move projects forward.
• Track project progress and maintain up-to-date records in internal systems.
• Identify and resolve conflicts in priorities, workloads, or schedules.
• Assist in process improvements to enhance efficiency across teams.

Requirements

• Ability to shift gears quickly and adapt to changing priorities.
• Strong organizational and time management skills.
• Experience in scheduling and project coordination.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple projects simultaneously.
• Open-minded approach to cross-team collaboration and innovation.
• Proficiency in project management software (e.g., Open Projects, Monday.com, Authentise).
• Background in manufacturing, engineering, or operations is a plus

Education: High school diploma required; bachelor's degree preferred.

Experience: Previous experience in customer service, inside sales, program coordination, project management or a similar role. Background in additive manufacturing, metal fabrication and/or manufacturing a plus. 

Requirements

• Proficient computer skills (Microsoft Word, Excel, Outlook).
• Excellent communication and interpersonal abilities.
• Ability to perform all assigned tasks, work independently, and complete work on schedule.
• Ability to follow instructions: Written, verbal or electronic communications.
• Ability to communicate with customers, teammates, and management with daily updates, questions, and issues. 
• Required: Compliant with the International Traffic in Arms Regulations (ITAR) which requires U.S. person status (ITAR defines “U.S. Person” as a U.S. Citizen or U.S. Permanent Resident