Maintenance Associate

Description

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties. 

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance 
• Generous retirement plan 
• Wellness programs
• Childcare assistance 
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

Apply today and become part of a mission-driven organization dedicated to making a difference in the community.

SUMMARY

This position coordinates and implements duties that address the building(s) & associated equipment by performing preventive and corrective maintenance, exterior grounds maintenance, identifying and correcting safety issues, and maintaining sanitation and pest control. This position performs minor maintenance, electrical, mechanical, pneumatic, HVAC, refrigeration, and plumbing procedures. The position also requires working knowledge of material handling equipment, including the ability to diagnose equipment issues, perform routine maintenance, and coordinate necessary repairs with outside service vendors. Position notifies Facilities Manager on the need for major repairs through contractors. Performance of the following duties is done personally.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is not all-inclusive, and other duties may be assigned. 

• Maintains buildings and grounds by performing routine painting, lighting replacement, floor care, moving office furniture/equipment and other related maintenance activities such as minor plumbing and electrical. Maintenance to include but not limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, electrical outlets and receptacles, fuses, wiring, etc.) using appropriate hand, power, electrical test multi-meters and specialty tools.
• Performs trouble shooting, scheduled/unscheduled emergency maintenance and repairs of electrical, mechanical facilities (e.g. garage and roll up doors, compactors/balers stretch wrapper) and controls for HVAC/refrigeration (e.g. cleaning, replacing filters, lubrication, belt replacement.) Notifies Facilities Manager concerning need for major repairs or additions to lighting, HVAC and refrigeration equipment. Assists the Facilities Manager with planning projects and soliciting bids from outside contractors.
• Plans, coordinates, and performs preventive maintenance and general repairs on material handling equipment, including forklifts, reach trucks, and powered pallet jacks. Communicates directly with warehouse personnel and appropriate lift truck technicians to identify equipment concerns, troubleshoot issues, and determine repair needs. Performs repairs within the scope of training and qualifications or coordinates necessary repairs with outside service vendors. Monitors repair progress and verify completion to minimize equipment downtime and maintain safe operations. Performs monitoring of grounds conditions and performs maintenance activities such as trimming hedges, removing weeds, and raking and disposing of leaves and refuge. Assists with snow removal and applies salt as needed.
• Conducts routine inspections of buildings, grounds, and facility equipment to identify maintenance needs, safety concerns, and potential equipment failures. Reports deficiencies and takes appropriate corrective action.
• Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings.
• Performs daily monitoring and logs of refrigerated areas temperatures. Detect faulty operations and notifies supervisor of variations and conditions that require immediate attention.
• Monitors pest control and supplies traps and disposal for affected areas. Notifies the Facilities Manager in a timely fashion of the presence of pest problems.
• Follows and maintains high standards of warehouse sanitation and safety at all times. Assists in housekeeping services for the warehouse and refrigerated areas, as directed and as scheduled, (e.g. running floor scrubber) to maintain the highest level of cleanliness to maintain sanitary conditions and pest control. Ensure that cleaning supplies are in stock for janitorial contractor to perform duties. Assists with paper recycling and trash duties, as needed or as requested.
• Assess daily, that un-safe conditions are corrected prior to an accident or injury occurring (i.e., water spill clean-up, etc.).
• Utilizes Computerized Maintenance Management Software (CMMS) to receive, prioritize, track, and document preventive and corrective maintenance work orders. Maintains accurate records of work performed, equipment conditions, and outstanding repair needs.
• Communicates maintenance concerns and anticipated service disruptions to the Facilities Manager and affected departments. Provides timely updates on outstanding work orders and follows through to ensure identified issues are appropriately resolved.
• Participates in an on-call rotation and responds to after-hours maintenance emergencies, including evenings, weekends, and holidays, as needed to support facility operations.
• Obtains and maintains required equipment licenses, certifications, and training necessary to safely operate facility equipment, including powered industrial trucks, aerial lifts, and other specialized equipment as assigned
• Assists with coordinating outside contractors and service vendors, including scheduling repairs, providing access to equipment and work areas, monitoring work progress, and communicating completion or outstanding concerns to the Facilities Manager.
• Monitors inventory of maintenance supplies, replacement parts, tools, and equipment. Identifies replenishment needs and communicates purchasing requests to the Facilities Manager to support timely completion of maintenance activities.
• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
• Performs other job-related duties as assigned.

FEED Values and Organization-Wide Competencies

All employees are expected to demonstrate the following organization-wide competencies in a manner consistent with our FEED Values:

F – Fostering Engagement (Value)

We collaborate with our community and each other, embracing diverse ideas, perspectives, and experiences to strengthen our mission and deepen our impact.

• Collaboration (Competency): Builds productive relationships, shares knowledge, seeks diverse perspectives, and contributes to a positive team environment.
• Access and Awareness (Competency): Promotes dignity, respect, accessibility, and an inclusive environment where people feel welcomed and supported.

E – Excellence (Value)

We are responsible stewards of community resources, maintain high standards of performance, and continuously seek opportunities to improve, innovate, and create greater impact.

• Accountability (Competency): Takes ownership of responsibilities, decisions, and results; follows through on commitments and responsibly stewards organizational resources.
• Continuous Learning (Competency): Seeks feedback, learns from successes and challenges, embraces innovation, and pursues opportunities for growth and improvement.

E – Empowerment (Value)

We encourage, educate, and support our partners, volunteers, employees, and all those touched by hunger so everyone can contribute at their fullest potential.

• Developing and Supporting Others (Competency): Encourages learning, shares knowledge, provides support, and helps others contribute, develop, and succeed.

D – Dedicated to Service (Value)

We provide leadership in the hunger relief movement while keeping the people we serve at the center of every decision, action, and interaction.

Supervisory Responsibilities

No supervisory or lead responsibilities.

Qualifications

High school diploma or GED required. Completion of a vocational course in basic electricity/electronics or related course preferred. In lieu of education, 1 – 3 years’ experience in general maintenance (building and grounds maintenance, minor electrical and plumbing) required. Experience with independent daily project management. Previous experience with powered industrial trucks and material handling equipment, including forklifts, reach trucks, and powered pallet jacks, required. Must possess a working knowledge of equipment operation, common mechanical issues, troubleshooting, and maintenance requirements. Ability to obtain and maintain required equipment licenses and certifications. Unencumbered Driver’s License required. 

Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Physical Requirements and Environment

The physical requirements for this position include: Occasional ability to remain in a stationary position. Ability to move about inside the office and to access truck cab and deliver product constantly. Ability to operate a computer or other office productivity machinery constantly. Ability to ascend/descend stairs and ladders to access workspaces frequently. Ability to position or move body to access equipment or areas of the building. Ability to constantly be able to exchange accurate information, take and give direction and hear safety warnings. Ability to constantly inspect product, judge distance between equipment, shelves and permanent structures. Ability to frequently detect faulty of broken equipment or building components. Ability to move office equipment/supplies constantly. Ability to lift 50+ lbs. on a regular basis. While performing the duties of this job, the employee is frequently exposed to hot and cold temperatures, including refrigerated areas, wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The employee is occasionally exposed to toxic or caustic chemicals, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but can be loud at times.

Salary Range: $21.58 – $23.96 per hour, commensurate with experience

Proud to be a North Coast 99 Employer Ten Years in a Row!

Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship. Offer of employment is contingent upon successful completion of an initial background check, drug screening, physical examination, and employment verification, and will be completed during the onboarding process.