Library - Branch Manager I (Mall)

Description

The Branch Manager I oversees the day-to-day operations of the Moreno Valley Public Library’s Mall location under the direction of library leadership. This role supports the mission, vision, and values of Library Systems & Services by providing strong leadership, supporting staff, and maintaining a dedicated focus on exceptional patron service.

The Branch Manager I ensures that library operations run smoothly, efficiently, and in alignment with organizational standards. This position provides hands-on leadership to library staff and helps create a welcoming, community-focused environment for Lakeshore Village patrons.

• Employment Type: Full-time, non-exempt, hourly
• Work Location: Moreno Valley, CA (Mall location)
• Hours per Week: 40
• Hourly Rate: $30.00
• Work Arrangement: Onsite; this position is not eligible for remote work.

PRIMARY RESPONSIBILITIES

• Oversee the day-to-day operations of the Mall location, ensuring consistent, high-quality library services.
• Lead, supervise, and support library staff, including coordinating schedules, communicating expectations, providing coaching, and monitoring performance.
• Facilitate regular staff meetings to promote communication, collaboration, and alignment with library priorities.
• Coordinate library programming and outreach activities that respond to the needs and interests of the Moreno Valley community.
• Propose and prioritize programming and outreach initiatives for approval by library leadership.
• Develop and communicate programming and outreach schedules to staff, patrons, and community partners.
• Coordinate library promotional efforts, including flyers, calendars, social media content, and website updates, in collaboration with appropriate teams.
• Represent the library in the community and build positive relationships with local organizations, schools, and community partners.
• Provide direct patron service and support staff in resolving patron concerns and applying library policies consistently.
• Identify and implement strategies to improve library operations and expand service opportunities.
• Collaborate with staff and stakeholders to set goals, solve problems, and make decisions that enhance library services.
• Use sound judgment to assess the importance, urgency, and risk of situations, escalating concerns to library leadership as appropriate.
• Support the planning, implementation, and evaluation of library goals and strategic initiatives.
• Ensure compliance with organizational policies and requirements related to patron privacy and the proper handling of patron records.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree (BA/BS) required; Master of Library and Information Science (MLIS) or equivalent degree strongly preferred.
• Minimum of three (3) years of supervisory experience, preferably in a library or related public service environment.
• Minimum of three (3) years of progressively responsible experience in library management and/or administration, or an equivalent combination of education and experience.
• Ability to speak, write, and listen in a clear, concise, and professional manner.
• Ability to communicate professionally in Spanish is a plus.
• Proficiency in using appropriate tools and techniques for effective communication.
• Strong organizational skills and the ability to manage multiple priorities.
• Flexibility and adaptability in a changing work environment while maintaining a high level of performance and service.
• Ability to build and maintain positive relationships with colleagues, community partners, and patrons to support organizational goals.
• Demonstrated integrity and ethical behavior, with personal conduct and team practices aligned with organizational values and standards.
• Regular, reliable attendance and punctuality are essential to this onsite role to ensure consistent staff supervision, operational coverage, and patron service.
• Availability to work evenings, weekends, and holidays as required to support library operations, programming, and community events.

PHYSICAL REQUIREMENTS

The position requires the ability to perform the following activities, with or without reasonable accommodation:

• Sit for extended periods while using a computer or reviewing detailed paperwork.
• Stand, walk, and move throughout the library to assist patrons, support staff, and oversee daily operations.
• Bend, reach, and stoop to access books, files, and other library materials.
• Occasionally lift, carry, and move books, files, and other materials weighing up to twenty-five (25) pounds.

BENEFITS

• Health Care Plan (Medical, Dental & Vision)
• Tuition Assistance
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.