- Location
- Hoffman Estates, IL, US
- Type
- Full-time
- Department
- Administration
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.
Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.
We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.
We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly.
Company: CETCO, a Minerals Technologies Company, engineers some of the smartest, most reliable technologies and solutions to meet the needs of the industries and communities we serve. Discover our products and services that solve worldwide challenges in commercial, industrial, and infrastructure construction, environmental projects, water remediation, and more.
Location: Hoffman Estates, Illinois
What We Offer:
- Competitive pay, commensurate with experience
- Health/Dental/Vision plans
- 401k company match
- Life Insurance
- Short Term Disability & Long-Term Disability
- Educational Assistance
- Employee Assistance Plan
Responsibilities
Job Summary:
CETCO (Colloid Environmental Technologies Company) is seeking a technical / business development support professional to execute our HydroShield Quality Assurance Program as well as provide training and other support functions to our customers throughout North America. The selected individual for this position will be based in Hoffman Estates, IL. This is an entry level position with an outstanding track record of career advancement.
Primary Responsibilities:
- Full Support of CETCO's HydroShield Quality Assurance Program
- Day-to-day customer service calls related to (but not limited to)
- Review 3rd party independent inspection reports & address all action items
- Day-to-day communication within our customer base, company sales dept, general contractors, approved applicators, certified inspectors and consultants, etc.
- Technical application questions
- Submittal information and documentation
- Inquiries relating to local territory contacts
- General questions about CETCO's HydroShield Quality Assurance Program
- Warranty questions and processing
- Project close-out punchlist and post-construction questions
- General waterproofing product & installation-specific inquiries
- Maintain current project files & update with most current information / documentation
- Perform CETCO Certified Inspector Training – classroom and field
- Full involvement and understanding within Salesforce, AA Portal and STD Warranty Portal
- Assist Customers & CETCO outside sales team with technical questions from the field – job specific
- Not standard information found in our literature or specifications
- CETCO warranties – obtain documentation, review file information and process
- Investigate post-construction warranty claims
- Obtain Information / documentation for review
- Assist customers within the phases of any remedial process / plan of ation
- Generate work orders and purchase orders as part of the plan of action
- Monthly reporting associated with Field Services activities.
OE/Lean
The Project Coordinator will be responsible for managing, supporting and achieving OE and lean goals and initiatives through the following:
- 5S, inventory reduction, process flow mapping, value stream mapping, visual management, standard work, Kaizen events, statistical process control, and Total Productive Maintenance
- Leading the team in a continuous improvement work environment
- Supporting quality teams and management with OE initiatives and actively suggests opportunities for improvement.
Qualifications
Qualifications and Experience:
The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.
Knowledge, Skills & Abilities: Working knowledge of Salesforce.
Education: The ideal candidate is a degreed professional with an education in construction management, civil, industrial or environmental engineering, architecture or geology. Industry equivalent or technical experience would be considered in lieu of a construction focused degree.
Candidates should exhibit exceptional communication / interpersonal skills. Additional consideration will be provided for candidates with substantive public speaking / presentation or sales process experience. A self- motivated individual with the ability to act independently yet accountably, carry out annual objectives in alignment with the company business strategy in support of territory action plans – candidates must be customer focused with an inherent sense of urgency.
Travel: Typical travel commitment will range from 15-25%.
Federal Applicant Information
IND123