Steward

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Hard Rock Hotel

Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion.

What We’re Looking For:

A dependable and detail-oriented Steward who takes pride in maintaining the highest standards of cleanliness and organization in all kitchen and back-of-house areas. In this role, you’ll ensure dishes, glassware, silverware, and kitchen equipment are properly cleaned, sanitized, and ready for service. Working closely with culinary, banquet, and outlet teams, you’ll play a vital part in creating smooth operations and exceptional guest experiences.

Who You Are:

• Dedicated and Detail-Oriented: You take pride in maintaining cleanliness, safety, and organization while supporting a fast-paced operation.
• Clear Communicator: You follow instructions with precision and collaborate effectively with team members to keep service running smoothly.
• Proactive and Efficient: You anticipate needs and complete tasks quickly, even under tight timelines and high-demand periods.
• Physically Capable: You’re comfortable standing for extended periods, lifting heavy items, and working in a dynamic environment.
• Multi-Tasking Expert: You manage multiple responsibilities at once without compromising quality or attention to detail.
• Veterans and military spouses encouraged to apply.

What You’ll Do:

• Wash and sanitize dishes, cookware, utensils, and glassware to maintain the highest hygiene standards.
• Operate dishwashing machines and perform manual cleaning when needed to ensure efficiency and quality.
• Organize and store cleaned items in their designated areas for easy access and smooth operations.
• Keep kitchen floors, walls, counters, and equipment spotless, creating a safe and sanitary work environment.
• Support culinary, banquet, and outlet teams by organizing equipment and supplies for seamless service.
• Deliver clean plates, utensils, and other essentials to kitchen or service areas promptly.
• Collect and dispose of trash, recycling, and food waste according to hotel standards, maintaining cleanliness in all disposal areas.
• Sanitize trash bins and maintain cleanliness in waste management zones.
• Monitor cleaning supply inventory and restock as needed to keep operations running smoothly.
• Report broken or malfunctioning equipment promptly to the Executive Steward or Stewarding Supervisor.
• Use cleaning chemicals safely and follow all established safety procedures.
• Adhere to health and sanitation guidelines, including proper food handling practices.
• Follow all hotel policies and procedures to ensure a safe, organized, and compliant work environment.
• Participate in regular safety training and team meetings to stay informed and prepared.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include:

•    Previous experience in kitchen, cleaning, or hospitality-related work, preferred.
•    Knowledge of dishwashing equipment operation, chemicals and chemical feed equipment.
•    Strong organizational skills. 
•    Excellent guest service skills.
•    Ability to regularly push, pull, lift up to 50 lbs
•    Ability to communicate effectively in English verbally with team members, leaders and guests required.
•    Must be able to work a flexible schedule, nights, weekends and holidays as required.